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L’adoption des outils numériques dans les communautés de pratique. Le cas du Groupe SEB

Author

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  • Lusine Arzumanyan
  • Ulrike Mayrhofer

Abstract

Companies increasingly choose to develop communities of practice in the field of innovation. This research aims to contribute to a better understanding of the adoption of digital tools by the members of communities of practice. The empirical study was conducted within the Groupe SEB, a French multinational specialized in small household equipment. The analysis shows that it is essential to adapt the digital tools to the expectations of users. It also highlights the important role played by the direction of innovation in managing the animation of the community of practice.

Suggested Citation

  • Lusine Arzumanyan & Ulrike Mayrhofer, 2016. "L’adoption des outils numériques dans les communautés de pratique. Le cas du Groupe SEB," Revue française de gestion, Lavoisier, vol. 0(1), pages 147-162.
    • Handle: RePEc:cai:rfglav:rfg_254_0147
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    Cited by:

    1. Cédric Dalmasso & Sebastien Gand & Frederic Garcias, 2017. "Enterprise social networks for the benefit of ambidextrous organisation? The case of a major oil company," Post-Print hal-03698884, HAL.
    2. Florence Charue-Duboc & Lise Gastaldi & Emmanuel Bertin, 2020. "In-house experts communities as a facilitator of innovation [Des communautés d’experts internes comme facilitateur de l’innovation]," Post-Print hal-03059749, HAL.
    3. Nabila Benmostefa, 2017. "Intergenerational sharing of knowledge in communities of practice: A theoretical framework [Le partage intergénérationnel des connaissances dans les communautés de pratique : Un cadre théorique]," Post-Print hal-01781362, HAL.

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