The Influence Of Waiting Time Satisfaction On Customer Loyalty Towards Multi-Stage Services: Evidence From India
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- Usoro A. A. & Dadiowei O. M. & Etuk I. U. & Esu B. B. & Ogbang C. E. & Ele A. A., 2021. "Commuter Care Management and Sustainability of Road Transport Firms," The Journal of Social Sciences Research, Academic Research Publishing Group, vol. 7(4), pages 169-176, 12-2021.
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KeywordsCustomer Loyalty; Waiting Time Satisfaction; Services Management;
All these keywords.
- M31 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Marketing and Advertising - - - Marketing
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