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Social Media And Online Communication In Public Sector Administration In Romania

Author

Listed:
  • TODERICIU Ramona

    (Lucian Blaga University of Sibiu)

  • STANIT Alexandra

    (Lucian Blaga University of Sibiu)

  • BACILA Marinela-Lidia

    (Lucian Blaga University of Sibiu)

Abstract

Social networks first came to revolutionize communication in the private sector, that will soon become a necessity in the public domain, due to the need for increased information and interaction of citizens. So, in a few years from the occurrence of this phenomenon, we can talk today about a new paradigm of communication. Platforms like Facebook, Twitter, LinkedIn, Youtube, blogs and many other diverse digital channels, represent key tools in public institutions communication with citizens. A strategic approach, well defined, concrete actions and initiating programs using social networks that can greatly enhance the work of public institutions in Romania and beyond. This article aim is to present the status of social networks usage in public administration institutions in Romania, but also the benefits of this new form of online communication for institutions and their citizens.

Suggested Citation

  • TODERICIU Ramona & STANIT Alexandra & BACILA Marinela-Lidia, 2016. "Social Media And Online Communication In Public Sector Administration In Romania," Revista Economica, Lucian Blaga University of Sibiu, Faculty of Economic Sciences, vol. 68(5), pages 96-110, December.
    • Handle: RePEc:blg:reveco:v:68:y:2016:i:5:p:96-110
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    More about this item

    Keywords

    social media; public administration; e-administration; online communication.;
    All these keywords.

    JEL classification:

    • D83 - Microeconomics - - Information, Knowledge, and Uncertainty - - - Search; Learning; Information and Knowledge; Communication; Belief; Unawareness
    • H83 - Public Economics - - Miscellaneous Issues - - - Public Administration

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