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A critical systems thinking approach to empower refugees based on Maslow's theory of human motivation

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  • Roelien Goede
  • Christine Boshuizen‐van Burken

Abstract

The life of a refugee is hard. We show how Maslow's theory of motivation can be utilized to better understand the situation of refugees in the Netherlands. Our aim is to formulate guidelines for the authorities in terms of logistical support. From a methodological position, we motivate the use of critical systems thinking to be used in wicked problems. The popular account of Maslow's work undermines key aspects from the original work, namely, preconditions for need satisfaction and the role of information. As we analysed stories told by refugees, it is these lesser known aspects of his theory that provided most insights. Freedom in host countries is gained on different levels. Contrasting Maslow's view, we propose that freedom is an “end” and hierarchical. Without information, the refugee cannot experience freedom. Because the stories of the refugees follow Maslow's needs hierarchy, we argue that information provided should be according to this hierarchy.

Suggested Citation

  • Roelien Goede & Christine Boshuizen‐van Burken, 2019. "A critical systems thinking approach to empower refugees based on Maslow's theory of human motivation," Systems Research and Behavioral Science, Wiley Blackwell, vol. 36(5), pages 715-726, September.
    • Handle: RePEc:bla:srbeha:v:36:y:2019:i:5:p:715-726
    DOI: 10.1002/sres.2623
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    Cited by:

    1. Yujie Zhang, 2023. "The role of victim sensitivity between anti-welfare dependence attitude and mental health of older adults in China," Palgrave Communications, Palgrave Macmillan, vol. 10(1), pages 1-13, December.
    2. John A. Cotsomitis, 2022. "The Learning Economy Regime," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 13(1), pages 687-722, March.

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