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Online privacy concerns and privacy protection strategies among older adults in East York, Canada

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  • Anabel Quan‐Haase
  • Dennis Ho

Abstract

As news headlines report on high‐profile online privacy breaches and the potential negative consequences for users, users are becoming concerned about their privacy. While much research has focused on the concerns of younger generations, few studies have investigated older adults, specifically those aged 65+ years. This study analyzes in‐depth interviews with 40 older adults living in East York, Toronto, Canada, to investigate their online privacy concerns and the strategies they use to mitigate these concerns. We find that East York older adults are mostly concerned about security privacy concerns followed by institutional privacy concerns and only minimally concerned about social privacy. The greatest concerns included information misuse by unknown others and unauthorized access to their personal information. We found that, for some older adults, their high privacy concerns precluded them from taking full advantage of the potential benefits of digital media. East York older adults varied considerably in their use of privacy protection strategies; some older adults used no strategies, while others were eager to protect their privacy using all strategies at their disposal.

Suggested Citation

  • Anabel Quan‐Haase & Dennis Ho, 2020. "Online privacy concerns and privacy protection strategies among older adults in East York, Canada," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 71(9), pages 1089-1102, September.
    • Handle: RePEc:bla:jinfst:v:71:y:2020:i:9:p:1089-1102
    DOI: 10.1002/asi.24364
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    Cited by:

    1. Alexandra Sutton-Lalani & Sebastian Hernandez & John Miedema & Jiamin Dai & Badr Omrane, 2023. "Redefining Financial Inclusion for a Digital Age: Implications for a Central Bank Digital Currency," Discussion Papers 2023-22, Bank of Canada.
    2. Michael Zimmer & Jessica Vitak & Philip Wu, 2020. "Editorial introduction: “Information privacy in the digital age”," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 71(9), pages 997-1001, September.
    3. Bryce Clayton Newell, 2023. "Surveillance as information practice," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 74(4), pages 444-460, April.
    4. Tengfei Shi & Hanjie Xiao & Fengxia Han & Lan Chen & Jianwei Shi, 2022. "A Regulatory Game Analysis of Smart Aging Platforms Considering Privacy Protection," IJERPH, MDPI, vol. 19(9), pages 1-21, May.

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