IDEAS home Printed from https://ideas.repec.org/a/bla/jamist/v58y2007i2p263-274.html
   My bibliography  Save this article

Towards understanding the roles of social capital in knowledge integration: A case study of a collaborative information systems project

Author

Listed:
  • Mamata Bhandar
  • Shan‐Ling Pan
  • Bernard C.Y. Tan

Abstract

Information systems (IS) projects involving multiple organizations are very common today. Knowledge integration in such projects is a complex task of integrating diverse knowledge bases across organizations that may possess distinct strategic goals and even conflicting interests. Prior research has indicated that social capital, a resource based on social relationships, positively influences knowledge integration and interorganizational relationships, but the exact nature of the interaction has been unclear. Based on an in‐depth case study, this article examines a four‐organization (three clients and one IT service provider) collaborative IS project wherein the clients were business partners for 7 years when they embarked on the project. The study explicitly identifies the roles through which social capital can be leveraged for knowledge integration in a collaborative IS project. Findings suggest that social capital can be leveraged as a motivator, an integrator, and a facilitator during the various stages of a collaborative IS project.

Suggested Citation

  • Mamata Bhandar & Shan‐Ling Pan & Bernard C.Y. Tan, 2007. "Towards understanding the roles of social capital in knowledge integration: A case study of a collaborative information systems project," Journal of the American Society for Information Science and Technology, Association for Information Science & Technology, vol. 58(2), pages 263-274, January.
    • Handle: RePEc:bla:jamist:v:58:y:2007:i:2:p:263-274
    DOI: 10.1002/asi.20493
    as

    Download full text from publisher

    File URL: https://doi.org/10.1002/asi.20493
    Download Restriction: no
    File URL: https://libkey.io/10.1002/asi.20493?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Yixuan Wang & Bowen Jiang, 2018. "Modular and Integral Knowledge Integration: From the Case of a Chinese IT Enterprise," Journal of Information & Knowledge Management (JIKM), World Scientific Publishing Co. Pte. Ltd., vol. 17(01), pages 1-16, March.
    2. Zhen‐Jiao Chen & Xin Qin & Douglas Vogel, 2012. "Is Cooperation a Panacea? The Effect of Cooperative Response to Task Conflict on Team Performance," Systems Research and Behavioral Science, Wiley Blackwell, vol. 29(2), pages 163-178, March.
    3. Caroline Sargis-Roussel & François Deltour, 2012. "Beyond cross-functional teams: knowledge integration during organizational projects and the role of social capital," Post-Print hal-00787480, HAL.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:bla:jamist:v:58:y:2007:i:2:p:263-274. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Wiley Content Delivery (email available below). General contact details of provider: http://www.asis.org .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.