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The effect of risk communication on the nurses' task and contextual performance in disease outbreak control in Ghana: Application of the cause model

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  • Abigail Konadu Aboagye
  • Baozhen Dai
  • Ernest Kay Bakpa

Abstract

Background The re‐emerging of infectious disease outbreaks is a menace in Ghana. As the acceptance of risk communication rises, health workers are using it to control outbreaks. Yet, research in risk communication and health workers' performance remains unexplored in Ghana. Objective This study explores how risk communication works among nurses and its effect on their task (behaviors that are delineated based on role requirements and identified by a thorough analysis of the job) and contextual performance (behaviors that do not fall within the employee's assigned duties, but are a very important part of job performance). Thus, we adopted the CAUSE model, which proposes that effective risk communication creates five goals (Confidence, Awareness, Understanding, Satisfaction, and Enactment) amongst communicators. Method This study involves a quantitative approach complemented with qualitative data. It was conducted in three hospitals in Ghana, from which a sample of 398 nurses were selected. Result The result depicts that risk communication has a significant and positive effect on task performance (β = .65; P

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  • Abigail Konadu Aboagye & Baozhen Dai & Ernest Kay Bakpa, 2020. "The effect of risk communication on the nurses' task and contextual performance in disease outbreak control in Ghana: Application of the cause model," International Journal of Health Planning and Management, Wiley Blackwell, vol. 35(4), pages 922-938, July.
    • Handle: RePEc:bla:ijhplm:v:35:y:2020:i:4:p:922-938
    DOI: 10.1002/hpm.2978
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    References listed on IDEAS

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    1. Matthew S. VanDyke & Andy J. King, 2018. "Using the CAUSE Model to Understand Public Communication about Water Risks: Perspectives from Texas Groundwater District Officials on Drought and Availability," Risk Analysis, John Wiley & Sons, vol. 38(7), pages 1378-1389, July.
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    Cited by:

    1. Ahmet Alkan Çelik & Mert Kılıç & Erkut Altındağ & Volkan Öngel & Ayşe Günsel, 2021. "Does the Reflection of Foci of Commitment in Job Performance Weaken as Generations Get Younger? A Comparison between Gen X and Gen Y Employees," Sustainability, MDPI, vol. 13(16), pages 1-19, August.

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