IDEAS home Printed from https://ideas.repec.org/a/bla/brjirl/v63y2025i3p429-444.html
   My bibliography  Save this article

Does Voice Gap Influence Workers’ Job Attitudes and Well‐Being? Measuring Voice as a Dimension of Job Quality

Author

Listed:
  • Yaminette Díaz‐Linhart
  • Thomas Kochan
  • Arrow Minster
  • Dongwoo Park
  • Duanyi Yang

Abstract

This article investigates worker voice as a dimension of job quality and examines its link with job‐related outcomes. We refine and test a multi‐measure concept of the ‘voice gap’ to capture how much influence workers expect to have compared to what they actually have on a set of work‐related issues. Analysing a survey of 1307 American workers, we find that workers distinguish between a voice gap on issues related to their own interests (‘worker‐issues voice gap’) and those related to their employing organization's interests (‘organizational‐strategy voice gap’). Even after controlling for other dimensions of job quality, a larger voice gap is statistically associated with lower job satisfaction and well‐being, as well as higher levels of burnout and turnover intention. Additionally, we find that worker‐issues voice gap has a stronger and more significant effect than an organizational‐strategy voice gap. Based on these results, we recommend incorporating the voice gap measure in future worker voice research and as a practical tool for evaluating voice as a dimension of job quality.

Suggested Citation

  • Yaminette Díaz‐Linhart & Thomas Kochan & Arrow Minster & Dongwoo Park & Duanyi Yang, 2025. "Does Voice Gap Influence Workers’ Job Attitudes and Well‐Being? Measuring Voice as a Dimension of Job Quality," British Journal of Industrial Relations, London School of Economics, vol. 63(3), pages 429-444, September.
    • Handle: RePEc:bla:brjirl:v:63:y:2025:i:3:p:429-444
    DOI: 10.1111/bjir.12866
    as

    Download full text from publisher

    File URL: https://doi.org/10.1111/bjir.12866
    Download Restriction: no
    File URL: https://libkey.io/10.1111/bjir.12866?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:bla:brjirl:v:63:y:2025:i:3:p:429-444. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Wiley Content Delivery (email available below). General contact details of provider: https://edirc.repec.org/data/lsepsuk.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.