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The impact of digital transformation on job performance: The mediating role of job satisfaction and work pressure

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  • Ngan Kim Khuc

    (Ho Chi Minh City University of Technology and Education, Ho Chi Minh City, Vietnam)

  • Hieu Nguyen

    (Ho Chi Minh City University of Technology and Education, Ho Chi Minh City, Vietnam)

Abstract

This study evaluates the impact of Digital Transformation on Job Performance. The authors use a quantitative research method with survey data from 242 lecturers across various faculties and universities in Ho Chi Minh City. Using SmartPLS software to analyze the data, the research findings indicate that Digital Transformation directly impacts Job Performance and indirectly impacts Job Performance through two channels with an adjusted R2 value of 0.278. The first channel is that universities investing in Digital Transformation will lead to higher Job Satisfaction, and the increase in Job Satisfaction will lead to higher Job Performance. The second channel is that universities investing in Digital Transformation will reduce Work Pressure, and the decrease in Work Pressure will lead to higher Job Performance. Based on the research results, the authors provide managerial implications for enhancing digital transformation in universities and improving the job performance of lecturers.

Suggested Citation

  • Ngan Kim Khuc & Hieu Nguyen, 2025. "The impact of digital transformation on job performance: The mediating role of job satisfaction and work pressure," HO CHI MINH CITY OPEN UNIVERSITY JOURNAL OF SCIENCE - ECONOMICS AND BUSINESS ADMINISTRATION, HO CHI MINH CITY OPEN UNIVERSITY JOURNAL OF SCIENCE, HO CHI MINH CITY OPEN UNIVERSITY, vol. 15(6), pages 57-73.
    • Handle: RePEc:bjw:econen:v:15:y:2025:i:6:p:57-73
    DOI: 10.46223/HCMCOUJS.econ.en.15.6.3935.2025
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    JEL classification:

    • M54 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Personnel Economics - - - Labor Management
    • O33 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Technological Change: Choices and Consequences; Diffusion Processes

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