Occupational Stress Factors Among Driving Instructors in a Malaysian Driving School

Occupational stress is a significant issue that affects employee well-being and organizational performance across various sectors, particularly in professions requiring high concentration and responsibility such as driving instruction. This study investigates the key factors contributing to workplace stress among employees in a Malaysian driving school, with a focus on how these stressors impact productivity, mental health, and job satisfaction. A quantitative research design was adopted, utilizing a structured questionnaire adapted from the Occupational Stress Indicator (OSI) to gather data from 25 employees, including driving instructors and support staff. The study identified six major stress domains: workload, financial pressure, work environment, age-related issues, family responsibilities, and managerial support. Among these, workload emerged as the most significant source of stress, followed by environmental discomfort and financial strain. Although family related stress was rated the lowest, a majority of respondents still reported difficulties in balancing work and personal life. The findings highlight the importance of proactive stress management strategies, including improved workload distribution, better communication, financial wellness programs, and supportive leadership. These measures are essential for creating a healthier work environment and enhancing the effectiveness of driver training, which has broader implications for public safety and road user education.