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Interactional Justice and Job Satisfaction in the Philippine Publishing Workplace: A Mixed-Methods Study Toward Values-Based Leadership Development

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Listed:
  • Jocelyn C. Manansala

    (PhD Student, Graduate School, Centro Escolar University Manila)

  • Javad Torkashvand

    (PhD Student, Graduate School, Centro Escolar University Manila)

  • Francis Michael P. Yambao

    (PhD Student, Graduate School, Centro Escolar University Manila)

Abstract

This mixed-methods study examined the relationship between interactional justice and job satisfaction among employees in a Philippine publishing company, aiming to support values-based and culturally responsive leadership development. Grounded in organizational justice and equity theories, interactional justice—characterized by respectful, empathetic, and transparent communication—emerged as a key determinant of job satisfaction. A total of 118 employees completed the Job Satisfaction Survey (JSS) and the Interactional Justice (IJ) subscale of the Organizational Justice Scale. Quantitative findings revealed a moderate-to-strong positive correlation (r = .530, p

Suggested Citation

  • Jocelyn C. Manansala & Javad Torkashvand & Francis Michael P. Yambao, 2025. "Interactional Justice and Job Satisfaction in the Philippine Publishing Workplace: A Mixed-Methods Study Toward Values-Based Leadership Development," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 9(7), pages 4191-4212, July.
  • Handle: RePEc:bcp:journl:v:9:y:2025:issue-7:p:4191-4212
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    References listed on IDEAS

    as
    1. Hyung-Woo Lee & Dong-Young Rhee, 2023. "Effects of Organizational Justice on Employee Satisfaction: Integrating the Exchange and the Value-Based Perspectives," Sustainability, MDPI, vol. 15(7), pages 1-15, March.
    2. Li-Yun Sun & Chenwei Li & Wen Pan & Alicia S. M. Leung, 2023. "Justice climate and employee creativity in the work uncertainty context: a cross-level investigation," Asian Business & Management, Palgrave Macmillan, vol. 22(3), pages 1065-1093, July.
    Full references (including those not matched with items on IDEAS)

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