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Work Overload, Role Ambiguity, and Work Environment: Conceptualizing Stress Factors in Public

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  • Mazuin Mat Halif

    (Faculty of Business and Management, Universiti Teknologi MARA,Puncak Alam, Selangor)

  • Ariff Azly Muhamed

    (Faculty of Business and Management, Universiti Teknologi MARA,Puncak Alam, Selangor)

  • Nur Najjah Abd Rahim

    (Faculty of Business and Management, Universiti Teknologi MARA,Puncak Alam, Selangor)

  • Suriyani Che Din

    (Faculty of Business and Management, Universiti Teknologi MARA,Puncak Alam, Selangor)

  • Mohd Zamri Abu Bakar

    (Faculty of Business and Management, Universiti Teknologi MARA,Puncak Alam, Selangor)

  • Ahmad Zuhairi Zainuddin

    (Faculty of Business and Management, Universiti Teknologi MARA,Puncak Alam, Selangor)

Abstract

This conceptual paper explores the relationship between job stress and employee mental health within the context of Malaysian public institutions. It focuses on three critical stressors commonly discussed in the organizational literature: work overload, role ambiguity, and work environment. Drawing on established theoretical frameworks and prior empirical findings, the paper examines how these factors contribute to psychological strain and diminished well-being among employees. The discussion underscores the relevance of proactive organizational strategies aimed at mitigating stressors and fostering a mentally healthy work climate. This paper provides a foundation for future empirical research and offers insights for policymakers and administrators seeking to enhance workplace mental health initiatives.

Suggested Citation

  • Mazuin Mat Halif & Ariff Azly Muhamed & Nur Najjah Abd Rahim & Suriyani Che Din & Mohd Zamri Abu Bakar & Ahmad Zuhairi Zainuddin, 2025. "Work Overload, Role Ambiguity, and Work Environment: Conceptualizing Stress Factors in Public," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 9(7), pages 2223-2226, July.
    • Handle: RePEc:bcp:journl:v:9:y:2025:issue-7:p:2223-2226
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