Development of Guidance Services Management System for Public Secondary High School

Effective Guidance Services Management is vital in public secondary high schools for the academic, personal, and good behavior development of the students. This study utilized quantitative descriptive research design to develop a Guidance Services Management System for public secondary high schools in Koronadal, South Cotabato, Region XII and assessed the acceptability and usability of the system using the TAM. The GSMS was developed using the Incremental Model of the Software Development Life Cycle, allowing continuous improvements based on user feedback. Data were collected from 96 respondents composed of school administrators, guidance counselors, and teachers from selected public secondary schools in Region XII, Philippines. A statistical tool was used to analyze the data, particularly focusing on the mean and standard deviation to measure user responses regarding system usability and acceptability. Findings revealed a high level of user acceptance, and strongly agreeing that the system is useful, easy to use, and effective in enhancing guidance service delivery. The system significantly streamlined case management, improved student tracking, and facilitated timely intervention reporting. Users also expressed strong willingness to adopt the system over traditional manual methods. The study recommends a comprehensive implementation plan, including user training and adoptions, phased rollout, school wide deployment, and continuous system evaluation. By integrating GSMS, schools can strengthen their capacity to deliver data-driven, responsive, and structured guidance services suited to the local educational environment.