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Online Corrective Feedback: A Study on University Students’ Expectations and Preferences in the Malaysian ESL Classroom

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Listed:
  • Khairunnisa Mohd Daud

    (Akademi Pengajian Bahasa, Universiti Teknologi MARA Shah Alam)

  • Wan Faizatul Azirah Ismayatim

    (Akademi Pengajian Bahasa, Universiti Teknologi MARA Shah Alam)

  • Hawa Syamsina Md Supie

    (Akademi Pengajian Bahasa, Universiti Teknologi MARA Cawangan Johor Kampus Pasir Gudamg)

Abstract

The role of a teacher in giving feedback to students’ works or assessments is always crucial to help students to improve. Studies on the use of different approaches in giving feedback and how students feel about it indicate a mismatch between what students are looking for and what teachers think they are giving (Chalmers et al., 2017; Lindsey, 2012). With the adoption of open and distance learning (ODL) in Malaysian public universities, understanding students’ feedback preferences has become increasingly important. This study investigates the types and modes of corrective feedback that students prefer when preparing speech outlines for oral presentation assignments. A questionnaire was distributed to four different groups of students enrolled in the English for Oral presentation course from the Faculty of Dentistry and Faculty of Architecture, Planning and Surveying at a Malaysian public university. A number of 120 students responded to the questionnaire and the results of the survey revealed that the majority of the students preferred the combinations of written, oral and classroom discussions feedback when receiving comments about their work. This study also found that students preferred to receive the lecturers’ feedback via asynchronous online platforms such as Google Classroom, Edmodo and WhatsApp or Telegram chat. These results highlight the need for lecturers to adopt a blended feedback approach that aligns with students’ expectations and digital learning practices.

Suggested Citation

  • Khairunnisa Mohd Daud & Wan Faizatul Azirah Ismayatim & Hawa Syamsina Md Supie, 2025. "Online Corrective Feedback: A Study on University Students’ Expectations and Preferences in the Malaysian ESL Classroom," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 9(3s), pages 7703-7712, September.
    • Handle: RePEc:bcp:journl:v:9:y:2025:issue-3s:p:7703-7712
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    References listed on IDEAS

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    1. Md Rabiul Alam & Mohammad Sulaiman & Md Mijanur Rahman Bhuiyan & Md Sahidul Islam & Md Hasan Imam & Mohammad Shahadat Hossen & Md Rashed Khan Milon, 2025. "Online Corrective Feedback and Self-Regulated Writing: Exploring Student Perceptions and Challenges in Higher Education," World Journal of English Language, Sciedu Press, vol. 15(6), pages 139-139, October.
    2. Arafat Hamouda, 2011. "A Study of Students and Teachers' Preferences and Attitudes towards Correction of Classroom Written Errors in Saudi EFL Context," English Language Teaching, Canadian Center of Science and Education, vol. 4(3), pages 128-128, September.
    3. Sameer Aljabri, 2024. "Timing of feedback and retrieval practice: a laboratory study with EFL students," Humanities and Social Sciences Communications, Palgrave Macmillan, vol. 11(1), pages 1-10, December.
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