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Trainings, Feedback, and Automated Workflow on the Employees’ Effectiveness of Quality Assurance Services

Author

Listed:
  • Julie Ann Palaca

    (Liceo de Cagayan University, Philippines)

  • Dr. Cristine Antiga Gero

    (Liceo de Cagayan University, Philippines)

  • Nenita Itaas-Prado

    (Liceo de Cagayan University, Philippines)

Abstract

In the contemporary educational landscape, the quality of assurance (QA) services played an essential role in ensuring that academic institutions met the expectations of both students and stakeholders. Effective QA processes were fundamental for enhancing institutional standards and delivering high-quality education. However, disparities in QA practices across regions highlighted the challenges faced by institutions with varying levels of access to training, feedback, and automated workflows. These differences ultimately impacted the effectiveness of QA services and underscored the need for targeted improvements, particularly in under-resourced areas. Understanding how these factors influenced QA provided valuable insights into enhancing institutional practices and supporting educational progress.

Suggested Citation

  • Julie Ann Palaca & Dr. Cristine Antiga Gero & Nenita Itaas-Prado, 2025. "Trainings, Feedback, and Automated Workflow on the Employees’ Effectiveness of Quality Assurance Services," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 9(3s), pages 6689-6727, August.
    • Handle: RePEc:bcp:journl:v:9:y:2025:issue-3s:p:6689-6727
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