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A Mixed Methods Study on Students’ Mental Health Challenges, Treatment Experiences, and Care Needs in a Malaysian Public University

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Listed:
  • Wan Aisyah Nadiah Binti Wan Azman

    (Universiti Teknologi MARA, Malaysia)

  • Nurul Syuhada Binti Badrul Halim

    (Universiti Teknologi MARA, Malaysia)

  • Yunfarha Binti Jasin

    (Universiti Teknologi MARA, Malaysia)

  • Lusungu Elivasi Nyirenda

    (Universiti Teknologi MARA, Malaysia)

Abstract

University students face various mental health challenges that may impact their academic performance and well-being. This study investigates the mental health issues, treatment experiences, and care needs of undergraduate students at a Malaysian public university using a mixed-methods approach. A total of 71 students responded to a self-administered online survey, which included both quantitative and qualitative components. The findings show that although most students did not have a formal mental health diagnosis, many experienced symptoms of anxiety, depression, and emotional distress. A large number of students had never used counselling or mental health services, citing barriers such as stigma, limited awareness, and concerns about accessibility. Qualitative responses further highlighted the importance of emotional support, service visibility, and mental health education on campus. The results suggest the need for improved communication, inclusive support systems, and the expansion of both in-person and digital services. This study offers insights into student mental health needs and support strategies in Malaysian higher education.

Suggested Citation

  • Wan Aisyah Nadiah Binti Wan Azman & Nurul Syuhada Binti Badrul Halim & Yunfarha Binti Jasin & Lusungu Elivasi Nyirenda, 2025. "A Mixed Methods Study on Students’ Mental Health Challenges, Treatment Experiences, and Care Needs in a Malaysian Public University," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 9(17), pages 569-584, August.
    • Handle: RePEc:bcp:journl:v:9:y:2025:issue-17:p:569-584
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    References listed on IDEAS

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    1. Muhammad Faris Fauzi & Tengku Shahrul Anuar & Lay Kek Teh & Wai Feng Lim & Richard Johari James & Rohana Ahmad & Mawarni Mohamed & Sahol Hamid Abu Bakar & Farida Zuraina Mohd Yusof & Mohd Zaki Salleh, 2021. "Stress, Anxiety and Depression among a Cohort of Health Sciences Undergraduate Students: The Prevalence and Risk Factors," IJERPH, MDPI, vol. 18(6), pages 1-14, March.
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