Challenges Encountered by Non- Uniformed Personnel of Philippine National Police: A Phenomenological Study

This study investigates the daily challenges and adaptive strategies of non-uniformed personnel (NUP) within the Philippine National Police (PNP) in Misamis Occidental. The PNP, responsible for maintaining peace and order in the Philippines, relies heavily on NUPs to manage administrative, technical, and support roles, enabling uniformed officers to focus on law enforcement duties. Conducted across various police stations in Misamis Occidental, this research highlights the critical roles of NUPs in enhancing operational efficiency despite facing significant challenges such as limited career advancement and recognition disparities. Eight (8) NUPs participated in the study, selected based on specific criteria, and their experiences were gathered through a rigorously developed and verified interview guide. Data collection involved obtaining necessary permissions and conducting structured interviews. Additionally, the data analysis followed Moustakas’ phenomenological reduction method, revealing key themes and insights. This study aims to bridge a gap in the literature regarding NUPs’ experiences, providing valuable information for policymakers to improve organizational effectiveness and employee well-being within the PNP