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Strengthening Human Resources in the Society 5.0 Era: The Impact of Digitalization and the Utilization of Artificial Intelligence

Author

Listed:
  • Gustini

    (Stia Bengkulu)

  • Rudi Martiawan

    (Public Administration Study Program, Faculty of Social and Political Sciences, Pasundan University)

  • Nur Aima Shafie

    (Accounting Research Institute, University Technology MARA)

  • Siti Nur Atika Shahari

    (Faculty of Information Science, University Technology MARA)

Abstract

The Society 5.0 era demands the strengthening of adaptive, innovative, and highly competitive human resources (HR) through the utilization of digital technology and artificial intelligence (AI). This study uses a Systematic Literature Review (SLR) approach with the PRISMA model to identify HR strengthening strategies amidst technological disruption. Literature sources were obtained from accredited international and national journals and selected through identification, screening, eligibility, and inclusion stages. The results indicate that the integration of AI, the Internet of Things (IoT), big data, and talent analytics drives recruitment efficiency, AI-based training, and automated performance assessments. Emerging challenges include the digital literacy gap, ethical use of AI, and data protection. The study's recommendations emphasize the importance of reskilling, upskilling, strengthening soft skills, and transparent, human-centered technology governance to realize the inclusive and sustainable vision of Society 5.0.

Suggested Citation

  • Gustini & Rudi Martiawan & Nur Aima Shafie & Siti Nur Atika Shahari, 2025. "Strengthening Human Resources in the Society 5.0 Era: The Impact of Digitalization and the Utilization of Artificial Intelligence," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 9(11), pages 357-367, November.
    • Handle: RePEc:bcp:journl:v:9:y:2025:i:11:p:357-367
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