IDEAS home Printed from https://ideas.repec.org/a/bcp/journl/v10y2026i6p4595-4610.html

Enhancing Memorable Tourist Experiences Among Young Travelers Through Smart Tourism Technologies in Kuala Lumpur, Malaysia

Author

Listed:
  • Nor Asikin Shaharuddin

    (Faculty of Hotel & Tourism Management, Universiti Teknologi MARA, Melaka)

  • Nurul Sofea Nafisah Mohamad Shukor

    (Faculty of Hotel & Tourism Management, Universiti Teknologi MARA, Melaka)

  • Nur Alya Zulaikha Azlan

    (Faculty of Hotel & Tourism Management, Universiti Teknologi MARA, Melaka)

  • Nurul Hanifah Md Zin

    (Faculty of Hotel & Tourism Management, Universiti Teknologi MARA, Melaka)

  • Mohd Adib Izzat Mohd Nor

    (Faculty of Hotel & Tourism Management, Universiti Teknologi MARA, Melaka)

  • Siti Aminah Abd Wahab

    (Faculty of Communication and Media Studies, UiTM Melaka)

  • Aida Nur Mohd Kodri

    (Faculty of Business & Management, UiTM Melaka)

Abstract

This study investigates the impact of Smart Tourism Technologies (STTs) on Memorable Tourist Experiences (MTEs) in Kuala Lumpur, Malaysia, an emerging smart tourism destination in Southeast Asia. The study examines how four key dimensions of STTs; accessibility, informativeness, interactivity, and personalization, enhance the social, emotional, and cognitive aspects of tourist experiences. A quantitative approach was employed, with data collected from 301 young travelers who visited eight major smart tourism attractions. The findings provide empirical evidence revealing a strong positive relationship between STTs and MTEs (r = 0.720, p

Suggested Citation

  • Nor Asikin Shaharuddin & Nurul Sofea Nafisah Mohamad Shukor & Nur Alya Zulaikha Azlan & Nurul Hanifah Md Zin & Mohd Adib Izzat Mohd Nor & Siti Aminah Abd Wahab & Aida Nur Mohd Kodri, 2026. "Enhancing Memorable Tourist Experiences Among Young Travelers Through Smart Tourism Technologies in Kuala Lumpur, Malaysia," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 10(6), pages 4595-4610, June.
    • Handle: RePEc:bcp:journl:v:10:y:2026:i:6:p:4595-4610
    as

    Download full text from publisher

    File URL: https://rsisinternational.org/journals/ijriss/uploads/vol10-iss6-pg4595-4610-202606_pdf.pdf
    Download Restriction: no
    File URL: https://rsisinternational.org/journals/ijriss/view/enhancing-memorable-tourist-experiences-among-young-travelers-through-smart-tourism-technologies-in-kuala-lumpur-malaysia/
    Download Restriction: no
    ---><---

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:bcp:journl:v:10:y:2026:i:6:p:4595-4610. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Dr. Pawan Verma (email available below). General contact details of provider: https://rsisinternational.org/journals/ijriss/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.