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Institutional Factors Influencing Patients’ Satisfaction with Prevention of Mother-To-Child Transmission of HIV/AIDS Services in Nyamira County Hospital Kenya

Author

Listed:
  • Jane Kerubo Mogambi

    (Department of Community Health and Development, Great Lakes University of Kisumu (GLUK), Kisumu)

  • Chrispine Ochieng Ngwawe

    (Department of Public Health, Maseno University)

  • Apollo Odhiambo Maima

    (Department of Community Health and Development, Great Lakes University of Kisumu (GLUK), Kisumu)

Abstract

Background: Patient satisfaction is a very key indicator of quality health care that the service user gives through feedback. It is a very important tool in assessing delivery of quality service in health facilities for continuous improvement of services such as HIV/AIDS. Despite increasing availability and accessibility to free Prevention of Mother to Child HIV Transmission (PMTCT) services there is inadequate information on patient’s satisfaction with PMTCT services on exit. This study aimed at understanding the institutional factors that impact patients’ satisfaction with prevention of Mother-To-Child Transmission Of HIV/AIDS services in Nyamira County Hospital Kenya. Methods: Analytical cross-sectional study design was used and 276 at Nyamira County Referral Hospital, Nyamira County, Kenya. Data was collected using administered structured questionnaire, and Focus Group Discussion. Quantitative data analysis was conducted using SPSS version 27.0 and involved univariate and bivariate analysis. Bivariate analysis was done through logistic regression was used to test the significance of the association between the dependent and independent variables (p

Suggested Citation

  • Jane Kerubo Mogambi & Chrispine Ochieng Ngwawe & Apollo Odhiambo Maima, 2026. "Institutional Factors Influencing Patients’ Satisfaction with Prevention of Mother-To-Child Transmission of HIV/AIDS Services in Nyamira County Hospital Kenya," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 10(6), pages 4164-4172, June.
    • Handle: RePEc:bcp:journl:v:10:y:2026:i:6:p:4164-4172
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