IDEAS home Printed from https://ideas.repec.org/a/bcp/journl/v10y2026i2p2583-2591.html

Explanatory (Causal) Research. Effects of Last-Mile Delivery Challenges on E-Commerce Growth in Lagos State

Author

Listed:
  • Asaju Joel Ayodeji*

    (School of Transport and Logistics Lagos State University)

  • Agboga Silas Ehimen

    (School of Transport and Logistics Lagos State University)

  • Morgan Albert A

    (Postgraduate Student School of Transport and Logistics Lagos State University)

  • Oladele Oluwatayo Olawale

    (University of Bradford West-Yorkshire United Kingdom)

Abstract

Over the last few years, Lagos State has seen a growth of e-commerce, but the last-mile delivery problems of traffic, poor road networks, high delivery costs, and inefficient address systems have resulted in a delivery snarl. These unfulfilled delivery systems negatively impact e-commerce customer retention and the profitability of e-commerce ventures. Even so, these snarl systems impact e-commerce in Lagos State as a result of their inefficiencies on in the logistics systems and customer trust. Using a survey research design, e-commerce customers and logistics providers from all of Lagos State were sampled, resulting in a sample size of 384 customers, traced with structured questionnaires. These were analyzed, with the predictions checked, by simple descriptive and multiple regression analytical systems. The multiple regression shows B = 0.642, t = 7.735, p = 0.000 (

Suggested Citation

  • Asaju Joel Ayodeji* & Agboga Silas Ehimen & Morgan Albert A & Oladele Oluwatayo Olawale, 2026. "Explanatory (Causal) Research. Effects of Last-Mile Delivery Challenges on E-Commerce Growth in Lagos State," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 10(2), pages 2583-2591, February.
    • Handle: RePEc:bcp:journl:v:10:y:2026:i:2:p:2583-2591
    as

    Download full text from publisher

    File URL: https://rsisinternational.org/journals/ijriss/uploads/vol10-iss2-pg2583-2591-202602_pdf.pdf
    Download Restriction: no
    File URL: https://rsisinternational.org/journals/ijriss/view/explanatory-causal-research-effects-of-last-mile-delivery-challenges-on-e-commerce-growth-in-lagos-state/
    Download Restriction: no
    ---><---

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:bcp:journl:v:10:y:2026:i:2:p:2583-2591. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Dr. Pawan Verma (email available below). General contact details of provider: https://rsisinternational.org/journals/ijriss/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.