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The new traditional direct bank

Author

Listed:
  • Umberto Filotto

    (Università di Roma Tor Vergata)

  • Paolo Mottura

    (Università Bocconi, Milano)

Abstract

The increasing adoption by traditional banks of typical direct banking methods and the growing confidence of customers demonstrate the success of this model. It is now necessary to consolidate it through the adoption of solutions that are not only based on the economic advantages that direct banks offer, but are aimed to provide a really alternative service, also developing a fiduciary relationship with customers

Suggested Citation

  • Umberto Filotto & Paolo Mottura, 2013. "The new traditional direct bank," BANCARIA, Bancaria Editrice, vol. 10, pages 2-18, October.
    • Handle: RePEc:ban:bancar:v:10:y:2013:m:october:p:2-18
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    File URL: http://www.bancaria.it/en/the-new-traditional-direct-bank/
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    More about this item

    JEL classification:

    • G21 - Financial Economics - - Financial Institutions and Services - - - Banks; Other Depository Institutions; Micro Finance Institutions; Mortgages
    • G29 - Financial Economics - - Financial Institutions and Services - - - Other

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