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Social media: The e-mail slayer?

Author

Listed:
  • Randolph, Thai
  • Eno, Daniel

Abstract

With social media activity at an all-time high and new social platforms emerging constantly, many marketers may be questioning the viability of e-mail as a marketing channel, the value of their proprietary database, and the level of investment they should be making in e-mail versus social channels. This comment puts the two channels in the ring to see which packs a more powerful punch. The winner takes the title and a purse from your marketing and technology budget.

Suggested Citation

  • Randolph, Thai & Eno, Daniel, 2015. "Social media: The e-mail slayer?," Journal of Digital & Social Media Marketing, Henry Stewart Publications, vol. 3(1), pages 5-10, May.
  • Handle: RePEc:aza:jdsmm0:y:2015:v:3:i:1:p:5-10
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    More about this item

    Keywords

    social media; e-mail; CRM; digital marketing; audience activation; e-commerce; social monetisation;
    All these keywords.

    JEL classification:

    • M3 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Marketing and Advertising

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