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Creating an effective cyber security culture in regulated financial services companies

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  • Lee-Browne, Rupert

    (Caxton, UK)

Abstract

Technology-based protections are making businesses more resilient to cyberattacks. However, the rapidly improving ability for bad actors to mimic real customers and contacts across multiple vectors highlights the important role a company’s employees must play in protecting against a wide range of threats. It is not enough for staff to simply rely on robust password hygiene and the ability to spot relatively obvious inconsistencies in the approaches they attract. Today’s businesses need to make cyber security a core part of the culture of their companies so that continuous vigilance becomes an operational default. Of course, changing an existing culture is no easy undertaking. This paper analyses the issues facing one financial services business and explores step-by-step what the company did to establish and reinforce a culture of security.

Suggested Citation

  • Lee-Browne, Rupert, 2025. "Creating an effective cyber security culture in regulated financial services companies," Cyber Security: A Peer-Reviewed Journal, Henry Stewart Publications, vol. 9(2), pages 149-158, October.
    • Handle: RePEc:aza:csj000:y:2025:v:9:i:2:p:149-158
    as

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    JEL classification:

    • M15 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - IT Management

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