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Transforming insight in 2021

Author

Listed:
  • Wycherley, James

    (Insight Management Academy, UK)

Abstract

The COVID-19 pandemic has shone a spotlight on insight and analytics, with more executive interest in consumers and more focus on evidence-based decisionmaking. But does this mean that most organisations are insight-driven? The research suggests not; indeed, insight, analytics and research in most organisations remain fragmented and focused on tactical questions. The transformation of insight teams is the first step towards making organisations more insight-driven. To make this happen, this paper suggests a five-stage strategy: (1) identify value for the organisation; (2) drive change within the organisation; (3) lead insight strategy and people; (4) optimise impact through positioning and commerciality; and (5) accelerate the evolution of insight and then maintain momentum.

Suggested Citation

  • Wycherley, James, 2021. "Transforming insight in 2021," Applied Marketing Analytics: The Peer-Reviewed Journal, Henry Stewart Publications, vol. 6(4), pages 309-315, March.
  • Handle: RePEc:aza:ama000:y:2021:v:6:i:4:p:309-315
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    More about this item

    Keywords

    insights; transformation; leadership; strategy; positioning; activation;
    All these keywords.

    JEL classification:

    • M3 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Marketing and Advertising

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