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How organisations can establish marketing analytics as the common business language to drive continuous improvement

Author

Listed:
  • Grubb, Tom

Abstract

Marketing analytics can move mountains when everyone in the organisation understands what the analytics mean, how to use them, and trusts in their veracity. The ideal end-state for organisations is for marketing analytics to form the basis of a language that enables people to communicate with one another to accomplish a common goal. To reach this level of organisational marketing analytics maturity requires a plan backed by a strategy. This paper describes the characteristics of a high-performing marketing analytics culture, with practical examples and experiential insights to help marketers establish a common language for marketing analytics in their organisation from top to bottom.

Suggested Citation

  • Grubb, Tom, 2018. "How organisations can establish marketing analytics as the common business language to drive continuous improvement," Applied Marketing Analytics: The Peer-Reviewed Journal, Henry Stewart Publications, vol. 4(1), pages 46-52, April.
  • Handle: RePEc:aza:ama000:y:2018:v:4:i:1:p:46-52
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    More about this item

    Keywords

    marketing analytics challenges; marketing attribution; MQL; sales and marketing alignment; analytics training; marketing language;
    All these keywords.

    JEL classification:

    • M3 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Marketing and Advertising

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