Application of simulation modeling in medical organization planning and management

The development and research of a simulation model of the clinic is described. The model is based on agent¬based and discrete-event modeling in the AnyLogic PLE environment. The purpose of the work is to test the developed simulation model of the clinic under various operating modes. The results of experiments are presented; their purpose was to study the functioning of the clinic’s patient care system, the study of queue statistics, and the probability of denial of service. Using a simulation approach for the clinic’s patient care system, statistical characteristics on labor costs were collected, and the most labor-intensive process or operation was evaluated. Conclusions were drawn about the features of the patient care system functioning under various operating modes based on the results of the experiments. The application of simulation modeling to the processes of analysis, forecasting and management of the clinic’s activities allows identifying the most significant problems and make decisions to eliminate themon a real-time basistaking into account the visualization of internal processes in the system. The results obtained can be used for economic planning and decision-making to improve the work of the clinic, as well as for the formation of the necessary professional competencies of students in the processes of mastering the basic educational programs of the bachelor’s and master’s degree.