Identifying the Consequences of Using Strategic Management Dashboards with the FCM Method (in Persian)

Purpose:the present research was conducted with the aim of identifying the effective factors and consequences of using strategic management dashboards with the FCM method. Methodology: The current research has been done quantitatively and qualitatively. This research is practical in terms of purpose and survey and exploratory in terms of data collection method. The statistical population of the research is the managers of government organizations and university professors, whose sample members were selected by the purposeful sampling method and based on the principle of theoretical saturation.� In this research, content analysis and coding method was used in qualitative part and fuzzy cognitive map method in quantitative part for data analysis. Findings: The research results show that improving organizational efficiency and effectiveness is the most important factor affecting in using strategic management dashboards. Also, increasing decision speed and reducing the cost of decision mistakes is its most important consequence. Originality: This research has studied one of the newest organizational phenomena under the title of strategic management dashboards. Other researches in this field have either focused on the design of management dashboards or have measured strategic management dashboards with other factors. However, by identifying the effective factors and the consequences of using strategic management dashboards, the current research provides solutions that make managers aware of how to use it.