Particularities of the consumers’ right to information in electronic commerce

An individual’s right to information is a fundamental right, guaranteed and protected by effective legal means. At the same time, since it is a relative right, it is likely to be limited by explicit legal regulations, in certain properly determined circumstances. The guarantee and protection of the right to information is a responsibility of authorities, who should facilitate an individual’s access to information, in more and more economic and social areas, where persons have a proven interest. In this context, it can be seen that a growing number of legislative acts in specific fields stipulate the obligation to automatically provide certain information or make it available to persons, thus effectively achieving the right to information, correlated to the obligation to inform, incumbent not only on authorities, but on business operators as well, in more and more cases. Information is important in terms of consumer rights, with a view to both protecting their economic interests, and defending their individual or collective health and safety. Certain regulations in terms of consumer rights protection refer to the defence of collective social values and public interests. The study will deal with how the consumer is protected and informed on certain acts and facts of trade, that might put him/her in vulnerable situations.