IDEAS home Printed from https://ideas.repec.org/a/arp/ijefrr/2023p27-31.html
   My bibliography  Save this article

Covid-19 Effect on Consumers Perception toward E-Payment: A Case Study on Kuwaiti Consumers

Author

Listed:
  • Lamyaa S. AlAli

    (Department of Computer Science, College of Business Studies, The Public Authority for Applied Education and Training (PAAET), Kuwait)

  • Musaed S. AlAli

    (Department of Insurance and Banking, College of Business Studies, The Public Authority for Applied Education and Training (PAAET), Kuwait)

  • Sundus K. Al-Yatama

    (Department of Insurance and Banking, College of Business Studies, The Public Authority for Applied Education and Training (PAAET), Kuwait)

  • Fahed S. Beneid

    (Department of Insurance and Banking, College of Business Studies, The Public Authority for Applied Education and Training (PAAET), Kuwait)

  • Hamed A. Aldhuaina

    (Department of Business Technology, College of Business Studies, The Public Authority for Applied Education and Training (PAAET), Kuwait)

Abstract

As an act of risk management, most governments around the world started imposing curfews and lockdowns to contain the spread of covid-19. These restrictions led e-payment to become the main method of conducting financial transactions. It is well documented that the volume of e-payments transactions had risen dramatically during and after covid-19 lockdowns and Kuwait was no exception. This study aims to identify the sources of that increase in e-payment transactions. Using the data of a questionnaire that was distributed to 170 participants, results showed that covid-19 resulted in an increase of 136% in e-payment in Kuwait. Using ordinary least square regression (OLS) method, results revealed that the age of the consumer had a statistically significant direct effect on the increase in volume while the consumer income had a statistically significant inverse relation with the increase in e-payment transactions volume. On the other hand, factors such as consumer gender, education, and information technology (IT) literacy showed no statistically significant effect on the increase in e-payments volume.

Suggested Citation

  • Lamyaa S. AlAli & Musaed S. AlAli & Sundus K. Al-Yatama & Fahed S. Beneid & Hamed A. Aldhuaina, 2023. "Covid-19 Effect on Consumers Perception toward E-Payment: A Case Study on Kuwaiti Consumers," International Journal of Economics and Financial Research, Academic Research Publishing Group, vol. 9(4), pages 27-31, 12-2023.
    • Handle: RePEc:arp:ijefrr:2023:p:27-31
    DOI: /10.32861/ijefr.94.27.31
    as

    Download full text from publisher

    File URL: https://www.arpgweb.com/pdf-files/ijefr9(4)27-31.pdf
    Download Restriction: no
    File URL: https://www.arpgweb.com/journal/5/archive/12-2023/4/9
    Download Restriction: no
    File URL: https://libkey.io//10.32861/ijefr.94.27.31?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Tesfaye Eresso Gofe & Dereje Regasa Tulu, 2019. "Determinants of Customers E-Payment Utilization in Commercial Bank of Ethiopia the Case of Nekemte Town," Journal of Asian Business Strategy, Asian Economic and Social Society, vol. 9(2), pages 120-132, December.
    2. TesfayeEresso Gofe & DerejeRegasa Tulu, 2019. "Determinants Of Customers E-Payment Utilization In Commercial Bank Of Ethiopia The Case Of Nekemte Town," International Journal of Economics, Business and Management Studies, Pacharapa Naka, vol. 6(2), pages 378-391.
    3. TesfayeEresso Gofe & DerejeRegasa Tulu, 2019. "Determinants of Customers E-Payment Utilization in Commercial Bank of Ethiopia the Case of Nekemte Town," International Journal of Economics, Business and Management Studies, Online Science Publishing, vol. 6(2), pages 378-391.
    4. Kashif Munir & Ayesha Kanwal, 2020. "Impact of educational and gender inequality on income and income inequality in South Asian countries," International Journal of Social Economics, Emerald Group Publishing Limited, vol. 47(8), pages 1043-1062, July.
    5. Tesfaye Eresso Gofe & Dereje Regasa Tulu, 2019. "Determinants of Customers E-Payment Utilization in Commercial Bank of Ethiopia the Case of Nekemte Town," Journal of Asian Business Strategy, Asian Economic and Social Society, vol. 9(2), pages 120-132.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Noman Arshed & Sidra Nasir & Muhammad Ibrahim Saeed, 2022. "Impact of the External Debt on Standard of Living: A Case of Asian Countries," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 163(1), pages 321-340, August.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:arp:ijefrr:2023:p:27-31. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Managing Editor (email available below). General contact details of provider: http://www.arpgweb.com/?ic=journal&journal=5&info=aims .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.