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Organizational Commitment Levels Of Employees Working At Hotel Enterprises: The Case Of Five Star Hotels In Marmaris/Mugla, Turkey

Author

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  • Baris Erdem
  • Ismail Kaya

Abstract

In this study, the organizational commitments of employees working at hotel enterprises were reviewed. The employees working at five-star hotel enterprises in Marmaris / Mugla region were selected as samples. The data were obtained by using questionnaire technique on 266 employees of eight five-star hotel enterprises. According to findings, the organizational commitment levels of participants are positive. The highest type of commitment detected is related with the affective commitment. This is followed by normative commitment and continuance commitment respectively. However, significant differences were identified between some demographic variables of employees and organizational commitment dimensions in terms of statistics.

Suggested Citation

  • Baris Erdem & Ismail Kaya, 2013. "Organizational Commitment Levels Of Employees Working At Hotel Enterprises: The Case Of Five Star Hotels In Marmaris/Mugla, Turkey," International Journal for Human Capital Development, Fundatia Amfiteatru, vol. 1(2), pages 07-21, November.
    • Handle: RePEc:amf:ijhcda:v:1:y:2013:i:2:p:07-21
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    File URL: http://repec.turismulresponsabil.ro/RePEc/ijhcdarchive/2013-2/2013-2-1-07-21.pdf
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    More about this item

    Keywords

    tourism; hotel enterprises; employees; organizational commitment;
    All these keywords.

    JEL classification:

    • M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation
    • J20 - Labor and Demographic Economics - - Demand and Supply of Labor - - - General

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