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Modeling User Satisfaction Of Medical Educational Services

Author

Listed:
  • Ivona Stoica
  • Anamaria-Cătălina Radu
  • Andra Dobrescu
  • OlguÅ£a Anca Orzan

Abstract

This study aims to create a conceptual model for users satisfaction of medical educational services who attended the training professional sessions in the project called †Professional training for implementing new technologies in the health care system." The results of the research obtaind from the multivariate analysis on user satisfaction of medical educational services was conceptualized and testedby creating a model to identify the main factors that influence the participants' satisfaction. The main factors that define the conceptual model are quality medical education, medical utility of the provided information, the location where the professional medical education training sessions were developed, and the control effects such as graduate institution prestige, respondents' age, medical specialty, number of years of practice of the medical specialty. To test the model, data were operated and analyzed using the IBM SPSS Statistics 20.

Suggested Citation

  • Ivona Stoica & Anamaria-Cătălina Radu & Andra Dobrescu & OlguÅ£a Anca Orzan, 2014. "Modeling User Satisfaction Of Medical Educational Services," Annales Universitatis Apulensis Series Oeconomica, Faculty of Sciences, "1 Decembrie 1918" University, Alba Iulia, vol. 1(16), pages 1-22.
  • Handle: RePEc:alu:journl:v:1:y:2014:i:16:p:22
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    Keywords

    satisfaction; medical educational services; european funds; conceptual modeling;

    JEL classification:

    • C12 - Mathematical and Quantitative Methods - - Econometric and Statistical Methods and Methodology: General - - - Hypothesis Testing: General
    • C18 - Mathematical and Quantitative Methods - - Econometric and Statistical Methods and Methodology: General - - - Methodolical Issues: General
    • C52 - Mathematical and Quantitative Methods - - Econometric Modeling - - - Model Evaluation, Validation, and Selection
    • C82 - Mathematical and Quantitative Methods - - Data Collection and Data Estimation Methodology; Computer Programs - - - Methodology for Collecting, Estimating, and Organizing Macroeconomic Data; Data Access
    • C83 - Mathematical and Quantitative Methods - - Data Collection and Data Estimation Methodology; Computer Programs - - - Survey Methods; Sampling Methods
    • M31 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Marketing and Advertising - - - Marketing
    • I10 - Health, Education, and Welfare - - Health - - - General

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