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Modeling User Satisfaction Of Medical Educational Services

Author

Listed:
  • Ivona Stoica

    (Romanian American University Romania)

  • Anamaria-Catalina Radu

    (The Bucharest University of Economic Studies)

  • Andra Dobrescu

    (The Bucharest University of Economic Studies)

  • Olguta Anca Orzan

    (Carol Davila University of Medicine and Pharmacy in Bucharest Romania)

Abstract

This study aims to create a conceptual model for users satisfaction of medicaleducational services who attended the training professional sessions in the project called‘Professional training for implementing new technologies in the health care system." The results ofthe research obtaind from the multivariate analysis on user satisfaction of medical educationalservices was conceptualized and testedby creating a model to identify the main factors that influencethe participants' satisfaction. The main factors that define the conceptual model are quality medicaleducation, medical utility of the provided information, the location where the professional medicaleducation training sessions were developed, and the control effects such as graduate institutionprestige, respondents' age, medical specialty, number of years of practice of the medical specialty.To test the model, data were operated and analyzed using the IBM SPSS Statistics 20.

Suggested Citation

  • Ivona Stoica & Anamaria-Catalina Radu & Andra Dobrescu & Olguta Anca Orzan, 2014. "Modeling User Satisfaction Of Medical Educational Services," Annales Universitatis Apulensis Series Oeconomica, Faculty of Sciences, "1 Decembrie 1918" University, Alba Iulia, vol. 1(16), pages 1-22.
  • Handle: RePEc:alu:journl:v:1:y:2014:i:16:p:22
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    Keywords

    satisfaction; medical educational services; european funds; conceptual modeling;

    JEL classification:

    • C12 - Mathematical and Quantitative Methods - - Econometric and Statistical Methods and Methodology: General - - - Hypothesis Testing: General
    • C18 - Mathematical and Quantitative Methods - - Econometric and Statistical Methods and Methodology: General - - - Methodolical Issues: General
    • C52 - Mathematical and Quantitative Methods - - Econometric Modeling - - - Model Evaluation, Validation, and Selection
    • C82 - Mathematical and Quantitative Methods - - Data Collection and Data Estimation Methodology; Computer Programs - - - Methodology for Collecting, Estimating, and Organizing Macroeconomic Data; Data Access
    • C83 - Mathematical and Quantitative Methods - - Data Collection and Data Estimation Methodology; Computer Programs - - - Survey Methods; Sampling Methods
    • M31 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Marketing and Advertising - - - Marketing
    • I10 - Health, Education, and Welfare - - Health - - - General

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