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Optimising processes of IT organisation through software products’ configuration management

Author

Listed:
  • Ion Buligiu
  • Sorin Popa
  • Liviu Ion Ciora

    (University of Craiova)

Abstract

The present paper is focused on the efficiency of processes within IT firms which design software products, by finding optimum management solutions for these types of activities. In order to achieve this, we focus on software products configuration management, with specific objectives in documenting and ensuring visibility to the product’s configuration and of the stage of achieving its physical and functional characteristics. Through configuration management, technical and administrative rules are established and applied for designing, developing, producing and supporting the elements of the product’s configuration, in each stage of its lifecycle. The conclusions of this research are focused on evaluating economic effects obtained by implementing the quality management system, according to the ISO 9001:2000 quality standard, while developing software products, at the level of IT firm.

Suggested Citation

  • Ion Buligiu & Sorin Popa & Liviu Ion Ciora, 2009. "Optimising processes of IT organisation through software products’ configuration management," Management and Marketing Journal, University of Craiova, Faculty of Economics and Business Administration, vol. 0(1), pages 111-120, November.
  • Handle: RePEc:aio:manmar:v:vii:y:2009:i:1:p:111-120
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    More about this item

    Keywords

    configuration management; quality management; product lifecycle; software quality;

    JEL classification:

    • M15 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - IT Management
    • M20 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Economics - - - General

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