Quality Management and the Reform of Public Administration in Several States in South-Eastern Europe. Comparative Analysis
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- Ioannidis, Panos, 2015. "Decentralization, Local Government Reforms and Perceptions of Local Actors: The Greek Case," MPRA Paper 66420, University Library of Munich, Germany, revised 04 Sep 2015.
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KeywordsThe research of this study is based on the reform documents and strategies of the public sector in the countries analyzed; taken from the Internet; having as source the official websites of several public institutions. Also; this study is based on the analysis of several empirical studies performed (mainly by the European Institute of Public Administration(1)) for the EU Member States and candidate countries; and a series of studies regarding quality management in the public sector. In addition; we mention that there are also EU documents and publications regarding the subject of our study; recently achieved; throughout the EU Presidency of Slovenia(2) (2008) and throughout the EU Presidency of Spain (2002). We also mention the studies published by the World Bank and OECD; which promote; by means of publications; quality management in the public sector. At the national level there are a few researchers studying quality management in the public sector and analyzing and comparing reform documents and strategies in the public sector of different countries in South-Eastern Europe; tracking the promotion and application of the quality management instruments.;
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