IDEAS home Printed from https://ideas.repec.org/a/aes/amfeco/v1y2014i35p318.html
   My bibliography  Save this article

Increasing Responsibility to Customers through a Dynamic Quality Assurance System in Software Development

Author

Listed:
  • Catalin Afrasinei-Zevoianu

    (Universitatea Babes-Bolyai din Cluj-Napoca)

  • Ramona Lacurezeanu

    (Universitatea Babes-Bolyai din Cluj-Napoca)

Abstract

The information explosion has led inevitably to the need to design and implement software solutions to the new information environments faced by any person, group, company, and nation. Measuring software product quality has been neglected for a long time but now both producers and researchers recognize the importance of field testing and assessment software. In this context, the aim of the article is to propose, validate and demonstrate the importance of using dynamic indicators of software quality measurement that reflect the implications that quality has in the emergence of gaps in each stage of the process leading to the achievement of application software. Method proposed is part of applied researches field having the purpose of being a specific instrument for the domain studied and it is intended to become the means by which the required effectiveness for the assumed objectives is reached: increasing responsibility to customers through quality improvement. Moreover, by applying measures to improve product quality, any company signs up in the current trend of increasing responsibility to the client which, in its turn, is an important component of CSR.

Suggested Citation

  • Catalin Afrasinei-Zevoianu & Ramona Lacurezeanu, 2014. "Increasing Responsibility to Customers through a Dynamic Quality Assurance System in Software Development," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 16(35), pages 318-318, February.
    • Handle: RePEc:aes:amfeco:v:1:y:2014:i:35:p:318
    as

    Download full text from publisher

    File URL: http://www.amfiteatrueconomic.ro/temp/Article_1268.pdf
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Valentin Florentin Dumitru, 2011. "The Impact of Information Technologies on the Organization and Functioning of the Company," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 13(Special N), pages 754-770, November.
    2. Valentin Dumitru & Vasile Florescu, 2009. "Enterpise resource planning deplozment guide," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 11(25), pages 213-222, February.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Valentin Florentin Dumitru & Nadia Albu & Cătălin Nicolae Albu & Mădălina Dumitru, 2013. "ERP implementation and organizational performance. A Romanian case study of best practices," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 15(34), pages 518-531, June.
    2. Hajj Wissam EL & serhan Ali, 2019. "Study on the Factors that Determine the Success of ERP Implementation," Proceedings of the International Conference on Business Excellence, Sciendo, vol. 13(1), pages 298-312, May.
    3. Tatijana Minic & Bratislav Petrovic & Oliver Ilic, 2013. "A new approach to integral information system of a company for business and sustainable development," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 15(Special 7), pages 769-783, November.

    More about this item

    Keywords

    software development life cycle; software quality assurance (SQA); corporate social responsibility (CSR); quality metrics; software quality management;
    All these keywords.

    JEL classification:

    • O32 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Management of Technological Innovation and R&D

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:aes:amfeco:v:1:y:2014:i:35:p:318. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Valentin Dumitru (email available below). General contact details of provider: https://edirc.repec.org/data/aseeero.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.