The main problems of corporate information environment usage in the management of the university educational process

The paper relates to the category "Research Article" and devoted to matters of application of information technologies and services of the corporate information environment at management of educational process in higher educational institution. The author analyzes problems connected with social aspects of information technologies and services' use in the educational process management on the example of regional university. The reasons of the research implementation was due to the increase in complaints of university managers to work of information technologies and services of the corporate information environment and professors and students refusals to use their opportunities in the educational process. The objective of the study is to reveal the main problems caused by information technologies and services' use at management of educational process in higher educational institution. The basic research method is the method of questionnaire in which professors and students took a part. The author determines that information technologies and services are more often used as image and leisure and utilitarian than for educational resources, and educational process management on the basis of information technologies and services has imitating character for a certain part of subjects of management. The keynote of recommendations of the research is to improve the quality of data which is provided by the information technologies and services of the corporate information environment. It can be done at observance of conditions: ensuring the quality of educational services offered by higher educational institution; increasing the professors' share with academic degree; raising the requirements to professors' qualification; supporting the growth of the average earnings of professors; providing the high average level of pre-training of first-year students. The main attention in most papers related to researches of the problem is paid to their technical and technological aspects. Social and socio-technological aspects of application of the corporate information environment are low-studied in spite of an opinion that usually "a human factor" is the main reason of the success. On the basis of the obtained data is suggested to develop recommendations about solution of problems connected with information technologies and services' use at educational process management in higher educational institution. This article is of interest first of all to managers, to developers of the corporate information environment, and also to researchers and professors of higher educational institutions.