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Service capability and performance of logistics service providers

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Cited by:

  1. Hsiao, H.I. & Kemp, R.G.M. & van der Vorst, J.G.A.J. & (Onno) Omta, S.W.F., 2010. "A classification of logistic outsourcing levels and their impact on service performance: Evidence from the food processing industry," International Journal of Production Economics, Elsevier, vol. 124(1), pages 75-86, March.
  2. Marasco, Alessandra, 2008. "Third-party logistics: A literature review," International Journal of Production Economics, Elsevier, vol. 113(1), pages 127-147, May.
  3. Yui-Yip Lau & Adolf Ky Ng & David Guerrero, 2014. "Becoming a major hub in the distribution of wine: Hong Kong as a gate to Asian markets," Post-Print hal-01069882, HAL.
  4. Tsung-Yu Chou & Yen-Ting Chen, 2020. "Applying Fuzzy AHP and TOPSIS Method to Identify Key Organizational Capabilities," Mathematics, MDPI, vol. 8(5), pages 1-16, May.
  5. Franck Brulhart & Sophie Claye-Puaux, 2009. "Réseau, capital social et performance pour l'organisation : le cas des responsables de sites de prestation logistique," Post-Print halshs-00431201, HAL.
  6. Xue, Yuemei & Lai, Kee-hung, 2023. "Responsible shipping for sustainable development: Adoption and performance value," Transport Policy, Elsevier, vol. 130(C), pages 89-99.
  7. Ceric, Arnela & D'Alessandro, Steven & Soutar, Geoff & Johnson, Lester, 2016. "Using blueprinting and benchmarking to identify marketing resources that help co-create customer value," Journal of Business Research, Elsevier, vol. 69(12), pages 5653-5661.
  8. Qu, Ying & Liu, Yakun & Zhu, Qinghua & Liu, Yue, 2014. "Motivating small-displacement car purchasing in China," Transportation Research Part A: Policy and Practice, Elsevier, vol. 67(C), pages 47-58.
  9. Aman Dua & Deepankar Sinha, 2019. "Assessment of Quality of Multimodal Transportation for Containerized Exports," IIM Kozhikode Society & Management Review, , vol. 8(1), pages 10-22, January.
  10. Regal, Andrés & Gonzalez-Feliu, Jesús & Rodriguez, Michelle, 2023. "A spatio-functional logistics profile clustering analysis method for metropolitan areas," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 179(C).
  11. Niu, Baozhuang & Dai, Zhipeng & Liu, Yaoqi & Jin, Yong, 2022. "The role of Physical Internet in building trackable and sustainable logistics service supply chains: A game analysis," International Journal of Production Economics, Elsevier, vol. 247(C).
  12. Badri GECHBAIA & Amiran TSILOSANI, 2023. "Prospects for intermodal and container transportation for Georgia's integration into the global transport market," Access Journal, Access Press Publishing House, vol. 4(1), pages 85-101, October.
  13. Qinghua Zhu & Joseph Sarkis & Kee‐hung Lai & Yong Geng, 2008. "The role of organizational size in the adoption of green supply chain management practices in China," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 15(6), pages 322-337, November.
  14. Miroslava Rakovska & Petya Fileva, 2017. "Phases of the Development of Logistics Service Providers: The Case of Bulgaria," Economic Studies journal, Bulgarian Academy of Sciences - Economic Research Institute, issue 5, pages 125-151.
  15. Clavijo López, Christian & Crama, Yves & Pironet, Thierry & Semet, Frédéric, 2024. "Multi-period distribution networks with purchase commitment contracts," European Journal of Operational Research, Elsevier, vol. 312(2), pages 556-572.
  16. Rodrigues, Antonio Carlos & Martins, Ricardo Silveira & Wanke, Peter Fernandes & Siegler, Janaina, 2018. "Efficiency of specialized 3PL providers in an emerging economy," International Journal of Production Economics, Elsevier, vol. 205(C), pages 163-178.
  17. François Fulconis & Virginie Hiesse & Gilles Paché, 2011. "The 3PL Provider as Catalyst of Coopetitive Strategies-An Exploratory Study," Post-Print hal-02300882, HAL.
  18. Mohamed Rafik Noor Mohamed Qureshi, 2022. "A Bibliometric Analysis of Third-Party Logistics Services Providers (3PLSP) Selection for Supply Chain Strategic Advantage," Sustainability, MDPI, vol. 14(19), pages 1-25, September.
  19. Show-Hui S Huang & Wen-Kai K Hsu, 2016. "A knowledge gap model for improving service quality of international distribution centers," Maritime Economics & Logistics, Palgrave Macmillan;International Association of Maritime Economists (IAME), vol. 18(4), pages 476-495, December.
  20. Yang, Ching-Chiao & Marlow, Peter B. & Lu, Chin-Shan, 2009. "Assessing resources, logistics service capabilities, innovation capabilities and the performance of container shipping services in Taiwan," International Journal of Production Economics, Elsevier, vol. 122(1), pages 4-20, November.
  21. Cheng, Yung-Hsiang & Tsai, Yi-Ling, 2009. "Factors influencing shippers to use multiple country consolidation services in international distribution centers," International Journal of Production Economics, Elsevier, vol. 122(1), pages 78-88, November.
  22. Yang, Jie & Wang, Jinjun & Wong, Christina W.Y. & Lai, Kee-Hung, 2008. "Relational stability and alliance performance in supply chain," Omega, Elsevier, vol. 36(4), pages 600-608, August.
  23. Tsai, Ming-Chih & Lai, Kee-hung & Lloyd, Alison E. & Lin, Hung-Ju, 2012. "The dark side of logistics outsourcing – Unraveling the potential risks leading to failed relationships," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 48(1), pages 178-189.
  24. Lai, Kee-Hung & Lun, Venus Y.H. & Wong, Christina W.Y. & Cheng, T.C.E., 2011. "Green shipping practices in the shipping industry: Conceptualization, adoption, and implications," Resources, Conservation & Recycling, Elsevier, vol. 55(6), pages 631-638.
  25. Nur Fadiah Mohd Zawawi & Sazali Abd Wahab & Abu Sofian Yaacob & Naresh Kumar AL Samy & Syed Ali Fazal, 2016. "Measuring the Effectiveness of Road Transportation Logistics Performance in East Malaysia: A Conceptual Model," International Journal of Business and Management, Canadian Center of Science and Education, vol. 11(4), pages 110-110, March.
  26. Aguezzoul, Aicha, 2014. "Third-party logistics selection problem: A literature review on criteria and methods," Omega, Elsevier, vol. 49(C), pages 69-78.
  27. Y H Yang & Y V Hui & L C Leung & G Chen, 2010. "An analytic network process approach to the selection of logistics service providers for air cargo," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 61(9), pages 1365-1376, September.
  28. Michael Wang & Bill Wang & Ahmad Abareshi, 2020. "Blockchain Technology and Its Role in Enhancing Supply Chain Integration Capability and Reducing Carbon Emission: A Conceptual Framework," Sustainability, MDPI, vol. 12(24), pages 1-17, December.
  29. Murilo Wohlgemuth & Carlos Ernani Fries & Ângelo Márcio Oliveira Sant’Anna & Ricardo Giglio & Diego Castro Fettermann, 2020. "Assessment of the technical efficiency of Brazilian logistic operators using data envelopment analysis and one inflated beta regression," Annals of Operations Research, Springer, vol. 286(1), pages 703-717, March.
  30. Michael Wang, 2016. "The Role Of Innovation Capability In The Australian Courier Industry," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 20(07), pages 1-18, October.
  31. Barker, Jordan M. & Gibson, Andrew R. & Hofer, Adriana R. & Hofer, Christian & Moussaoui, Issam & Scott, Marc A., 2021. "A competitive dynamics perspective on the diversification of third-party logistics providers’ service portfolios," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 146(C).
  32. Kuo, Szu-Yu & Lin, Pei-Chun & Lu, Chin-Shan, 2017. "The effects of dynamic capabilities, service capabilities, competitive advantage, and organizational performance in container shipping," Transportation Research Part A: Policy and Practice, Elsevier, vol. 95(C), pages 356-371.
  33. Youn Kue Na & Sungmin Kang, 2018. "Effects of Core Resource and Competence Characteristics of Sharing Economy Business on Shared Value, Distinctive Competitive Advantage, and Behavior Intention," Sustainability, MDPI, vol. 10(10), pages 1-17, September.
  34. Kun-Tzu Yu, 2013. "A measurement model for service capability from the customer perspective," Service Business, Springer;Pan-Pacific Business Association, vol. 7(4), pages 563-582, December.
  35. Suhail Ahmad Bhat & Mushtaq Ahmad Darzi, 2018. "Service, People and Customer Orientation: A Capability View to CRM and Sustainable Competitive Advantage," Vision, , vol. 22(2), pages 163-173, June.
  36. Stefan Jovčić & Petr Průša, 2021. "A Hybrid MCDM Approach in Third-Party Logistics (3PL) Provider Selection," Mathematics, MDPI, vol. 9(21), pages 1-19, October.
  37. Show-Hui S. Huang & Wen-Kai K. Hsu, 2016. "An assessment of service quality for international distribution centers in Taiwan -- a QFD approach with fuzzy AHP," Maritime Policy & Management, Taylor & Francis Journals, vol. 43(4), pages 509-523, May.
  38. Shiang-Min Meng & Hsiu-Yun Yang & Jane Dai, 2019. "International Logistics Criteria on Medicinal Products for Human Use," International Journal of Asian Social Science, Asian Economic and Social Society, vol. 9(2), pages 148-168, February.
  39. Pietro Evangelista & Aino Kianto & Henri Hussinki & Mika Vanhala & Anna-Maija Nisula, 2023. "Knowledge-Based Human Resource Management, Logistics Capability, and Organizational Performance in Small Finnish Logistics Service Providers," Logistics, MDPI, vol. 7(1), pages 1-21, February.
  40. Venus Lun, Y.H. & Lai, Kee-hung & Wong, Christina W.Y. & Cheng, T.C.E., 2015. "Greening propensity and performance implications for logistics service providers," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 74(C), pages 50-62.
  41. Kee-hung Lai & Yu Pang & Christina W. Y. Wong & Y. H. Venus Lun & Y. N. Eppie Ng, 2019. "Are trade and transport logistics activities mutually reinforcing? Some empirical evidences from ASEAN countries," Journal of Shipping and Trade, Springer, vol. 4(1), pages 1-17, December.
  42. Artuğ Eren Coşkun & Ramazan Erturgut, 2023. "How Do Uncertainties Affect Supply-Chain Resilience? The Moderating Role of Information Sharing for Sustainable Supply-Chain Management," Sustainability, MDPI, vol. 16(1), pages 1-25, December.
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