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Patient-centredness: a conceptual framework and review of the empirical literature

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Cited by:

  1. Victoria Tischler & Karen D'Silva & Anna Cheetham & Mervin Goring & Tim Calton, 2010. "Involving Patients in Research: the Challenge of Patient-Centredness," International Journal of Social Psychiatry, , vol. 56(6), pages 623-633, November.
  2. Maria Laura Ilardo & Antonio Speciale, 2020. "The Community Pharmacist: Perceived Barriers and Patient-Centered Care Communication," IJERPH, MDPI, vol. 17(2), pages 1-16, January.
  3. Hardman, Doug & Ongaro, Giulio, 2020. "Subjunctive medicine: A manifesto," Social Science & Medicine, Elsevier, vol. 256(C).
  4. Mpinga, Emmanuel Kabengele & Chastonay, Philippe, 2011. "Satisfaction of patients: A right to health indicator?," Health Policy, Elsevier, vol. 100(2), pages 144-150.
  5. Nicoloro-SantaBarbara, Jennifer & Rosenthal, Lisa & Auerbach, Melissa V. & Kocis, Christina & Busso, Cheyanne & Lobel, Marci, 2017. "Patient-provider communication, maternal anxiety, and self-care in pregnancy," Social Science & Medicine, Elsevier, vol. 190(C), pages 133-140.
  6. Hardman, Doug & Geraghty, Adam W.A. & Lown, Mark & Bishop, Felicity L., 2020. "Subjunctive medicine: Enacting efficacy in general practice," Social Science & Medicine, Elsevier, vol. 245(C).
  7. Anna-Lena Hellström & Agneta Simeonsdotter Svensson & Ingrid Pramling Samuelsson & Margaretha Jenholt Nolbris, 2012. "A Web-Based Programme for Person-Centred Learning and Support Designed for Preschool Children with Long-Term Illness: A Pilot Study of a New Intervention," Nursing Research and Practice, Hindawi, vol. 2012, pages 1-8, December.
  8. Josephson, Iréne & Woodward-Kron, Robyn & Delany, Clare & Hiller, Amy, 2015. "Evaluative language in physiotherapy practice: How does it contribute to the therapeutic relationship?," Social Science & Medicine, Elsevier, vol. 143(C), pages 128-136.
  9. Hyojung Tak & Gregory Ruhnke & Ya-Chen Shih, 2015. "The Association between Patient-Centered Attributes of Care and Patient Satisfaction," The Patient: Patient-Centered Outcomes Research, Springer;International Academy of Health Preference Research, vol. 8(2), pages 187-197, April.
  10. Thora G Thomsen & Lisbeth Soelver & Bibi Hølge‐Hazelton, 2017. "The influence of contextual factors on patient involvement during follow‐up consultations after colorectal cancer surgery: a case study," Journal of Clinical Nursing, John Wiley & Sons, vol. 26(21-22), pages 3688-3698, November.
  11. France Légaré & Annette M. O'Connor & Ian D. Graham & Georges A. Wells & Stéphane Tremblay, 2006. "Impact of the Ottawa Decision Support Framework on the Agreement and the Difference between Patients' and Physicians' Decisional Conflict," Medical Decision Making, , vol. 26(4), pages 373-390, July.
  12. Achmad Ghazali & Alexei Tretiakov & Dematria Pringgabayu & Dany Muhammad Athory Ramdlany, 2017. "Analyzing Knowledge Construction in Online Health Group Discussion," Journal of Information & Knowledge Management (JIKM), World Scientific Publishing Co. Pte. Ltd., vol. 16(01), pages 1-19, March.
  13. Gutin, Iliya, 2022. "Not ‘putting a name to it’: Managing uncertainty in the diagnosis of childhood obesity," Social Science & Medicine, Elsevier, vol. 294(C).
  14. Mitchell, Ellen M.H. & Kwizera, Amata & Usta, Momade & Gebreselassie, Hailemichael, 2010. "Choosing early pregnancy termination methods in Urban Mozambique," Social Science & Medicine, Elsevier, vol. 71(1), pages 62-70, July.
  15. Weinhold, Ines & Gurtner, Sebastian, 2018. "Rural - urban differences in determinants of patient satisfaction with primary care," Social Science & Medicine, Elsevier, vol. 212(C), pages 76-85.
  16. Christina Johnson & Susan Wilhelmsson & Sussanne Börjeson & Malou Lindberg, 2015. "Improvement of communication and interpersonal competence in telenursing – development of a self‐assessment tool," Journal of Clinical Nursing, John Wiley & Sons, vol. 24(11-12), pages 1489-1501, June.
  17. Dmitry Khodyakov & Sean Grant & Brian Denger & Kathi Kinnett & Ann Martin & Marika Booth & Courtney Armstrong & Emily Dao & Christine Chen & Ian Coulter & Holly Peay & Glen Hazlewood & Natalie Street, 2019. "Using an Online, Modified Delphi Approach to Engage Patients and Caregivers in Determining the Patient-Centeredness of Duchenne Muscular Dystrophy Care Considerations," Medical Decision Making, , vol. 39(8), pages 1019-1031, November.
  18. Debra Deasey & Ashley Kable & Sarah Jeong, 2016. "Results of a national survey of Australian nurses' practice caring for older people in an emergency department," Journal of Clinical Nursing, John Wiley & Sons, vol. 25(19-20), pages 3049-3057, October.
  19. Liberati, Elisa Giulia & Gorli, Mara & Moja, Lorenzo & Galuppo, Laura & Ripamonti, Silvio & Scaratti, Giuseppe, 2015. "Exploring the practice of patient centered care: The role of ethnography and reflexivity," Social Science & Medicine, Elsevier, vol. 133(C), pages 45-52.
  20. Eissens van der Laan, M.R. & van Offenbeek, M.A.G. & Broekhuis, H. & Slaets, J.P.J., 2014. "A person-centred segmentation study in elderly care: Towards efficient demand-driven care," Social Science & Medicine, Elsevier, vol. 113(C), pages 68-76.
  21. Eva Pattyn & Paul Gemmel & Sophie Vandepitte & Jeroen Trybou, 2023. "Do Cash-For-Care Schemes Increase Care Users’ Experience of Empowerment? A Systematic Review," The Patient: Patient-Centered Outcomes Research, Springer;International Academy of Health Preference Research, vol. 16(4), pages 317-341, July.
  22. de Blok, S.A. & Meijboom, B.R. & Luijkx, K.G. & Schols, J.M.G.A., 2009. "Demand-based provision of housing, welfare and care services to elderly clients : From policy to daily practice through operations management," Other publications TiSEM 363d7bb1-cdc8-49ee-9c07-3, Tilburg University, School of Economics and Management.
  23. Smith, Sian K. & Dixon, Ann & Trevena, Lyndal & Nutbeam, Don & McCaffery, Kirsten J., 2009. "Exploring patient involvement in healthcare decision making across different education and functional health literacy groups," Social Science & Medicine, Elsevier, vol. 69(12), pages 1805-1812, December.
  24. Catherine Fullwood & Anne Kennedy & Anne Rogers & Martin Eden & Caroline Gardner & Joanne Protheroe & David Reeves, 2013. "Patients’ Experiences of Shared Decision Making in Primary Care Practices in the United Kingdom," Medical Decision Making, , vol. 33(1), pages 26-36, January.
  25. Zandbelt, Linda C. & Smets, Ellen M.A. & Oort, Frans J. & Godfried, Mieke H. & de Haes, Hanneke C.J.M., 2006. "Determinants of physicians' patient-centred behaviour in the medical specialist encounter," Social Science & Medicine, Elsevier, vol. 63(4), pages 899-910, August.
  26. Lo, Ming-Cheng Miriam & Bahar, Roxana, 2013. "Resisting the colonization of the lifeworld? Immigrant patients' experiences with co-ethnic healthcare workers," Social Science & Medicine, Elsevier, vol. 87(C), pages 68-76.
  27. Ngai, Steven Sek-yum & Jiang, Shan & Cheung, Chau-kiu & Wang, Lin & Tang, Hon-yin, 2021. "Trust in mutual aid group members, self-management of chronic illness, and well-being among young patients with chronic illness in Hong Kong," Children and Youth Services Review, Elsevier, vol. 130(C).
  28. Diamond-Brown, Lauren, 2018. "“It can be challenging, it can be scary, it can be gratifying”: Obstetricians’ narratives of negotiating patient choice, clinical experience, and standards of care in decision-making," Social Science & Medicine, Elsevier, vol. 205(C), pages 48-54.
  29. Adepeju. M. Lateef & Euphemia. M. Mhlongo, 2020. "A Literature Review on People-Centered Care and Nursing Practice in Primary Health Care Setting," Global Journal of Health Science, Canadian Center of Science and Education, vol. 12(2), pages 1-23, February.
  30. Judith E Arnetz & Ludmila Zhdanova, 2015. "Patient involvement climate: views and behaviours among registered nurses in myocardial infarction care," Journal of Clinical Nursing, John Wiley & Sons, vol. 24(3-4), pages 475-485, February.
  31. Johnson, Blair T. & Acabchuk, Rebecca L., 2018. "What are the keys to a longer, happier life? Answers from five decades of health psychology research," Social Science & Medicine, Elsevier, vol. 196(C), pages 218-226.
  32. Lopes, Edilene & Carter, Drew & Street, Jackie, 2015. "Power relations and contrasting conceptions of evidence in patient-involvement processes used to inform health funding decisions in Australia," Social Science & Medicine, Elsevier, vol. 135(C), pages 84-91.
  33. Fraser, Suzanne & Fomiatti, Renae & Moore, David & Seear, Kate & Aitken, Campbell, 2020. "Is another relationship possible? Connoisseurship and the doctor–patient relationship for men who consume performance and image-enhancing drugs," Social Science & Medicine, Elsevier, vol. 246(C).
  34. Manzer, Jamie L. & Bell, Ann V., 2022. "The limitations of patient-centered care: The case of early long-acting reversible contraception (LARC) removal," Social Science & Medicine, Elsevier, vol. 292(C).
  35. Samia Laokri & Maxime Koiné Drabo & Olivier Weil & Benoît Kafando & Sary Mathurin Dembélé & Bruno Dujardin, 2013. "Patients Are Paying Too Much for Tuberculosis: A Direct Cost-Burden Evaluation in Burkina Faso," PLOS ONE, Public Library of Science, vol. 8(2), pages 1-6, February.
  36. Krot Katarzyna & Sousa João Pedro, 2017. "Factors Impacting On Patient Compliance with Medical Advice: Empirical Study," Engineering Management in Production and Services, Sciendo, vol. 9(2), pages 73-81, June.
  37. Timmermans, Stefan & Tietbohl, Caroline, 2018. "Fifty years of sociological leadership at Social Science and Medicine," Social Science & Medicine, Elsevier, vol. 196(C), pages 209-215.
  38. Bromley, Elizabeth, 2012. "Building patient-centeredness: Hospital design as an interpretive act," Social Science & Medicine, Elsevier, vol. 75(6), pages 1057-1066.
  39. Dan Wang & Chenxi Liu & Xinping Zhang, 2020. "Do Physicians’ Attitudes towards Patient-Centered Communication Promote Physicians’ Intention and Behavior of Involving Patients in Medical Decisions?," IJERPH, MDPI, vol. 17(17), pages 1-11, September.
  40. May, Carl & Rapley, Tim & Moreira, Tiago & Finch, Tracy & Heaven, Ben, 2006. "Technogovernance: Evidence, subjectivity, and the clinical encounter in primary care medicine," Social Science & Medicine, Elsevier, vol. 62(4), pages 1022-1030, February.
  41. de Blok, C. & Luijkx, K.G. & Meijboom, B.R. & Schols, J.M.G.A., 2010. "Improving long-term care provision : Towards demand-based care by means of modularity," Other publications TiSEM bc862890-b8ed-4942-b776-e, Tilburg University, School of Economics and Management.
  42. Malcom Hopwood, 2020. "The Shared Decision-Making Process in the Pharmacological Management of Depression," The Patient: Patient-Centered Outcomes Research, Springer;International Academy of Health Preference Research, vol. 13(1), pages 23-30, February.
  43. Macq, Jean & Solis, Alejandro & Martinez, Guillermo & Martiny, Patrick & Dujardin, Bruno, 2005. "An exploration of the social stigma of tuberculosis in five "municipios" of Nicaragua to reflect on local interventions," Health Policy, Elsevier, vol. 74(2), pages 205-217, October.
  44. Kreuzer, Maria & Cado, Vesna & Raïes, Karine, 2020. "Moments of care: How interpersonal interactions contribute to luxury experiences of healthcare consumers," Journal of Business Research, Elsevier, vol. 116(C), pages 482-490.
  45. Adepeju M. Lateef & Euphemia M. Mhlongo, 2020. "Trends in Patient-Centered Care in South West Nigeria: A Holistic Assessment of the Nurses Perception of Primary Healthcare Practice," Global Journal of Health Science, Canadian Center of Science and Education, vol. 12(6), pages 1-73, May.
  46. Epstein, Ronald M. & Franks, Peter & Fiscella, Kevin & Shields, Cleveland G. & Meldrum, Sean C. & Kravitz, Richard L. & Duberstein, Paul R., 2005. "Measuring patient-centered communication in Patient-Physician consultations: Theoretical and practical issues," Social Science & Medicine, Elsevier, vol. 61(7), pages 1516-1528, October.
  47. McNair, Ruth Patricia & Hegarty, Kelsey & Taft, Angela, 2012. "From silence to sensitivity: A new Identity Disclosure model to facilitate disclosure for same-sex attracted women in general practice consultations," Social Science & Medicine, Elsevier, vol. 75(1), pages 208-216.
  48. Janice Gandy & Erika Metzler Sawin & Sharon Zook & Lynne Eggert, 2019. "Improving Adherence to Mental Health Treatment in a Low-Income Clinic," SAGE Open, , vol. 9(2), pages 21582440198, May.
  49. Charlotta Saldert & Hannah Bartonek-Åhman & Steven Bloch, 2018. "Interaction between Nursing Staff and Residents with Aphasia in Long-Term Care: A Mixed Method Case Study," Nursing Research and Practice, Hindawi, vol. 2018, pages 1-11, December.
  50. Vredenburg, Jessica & Bell, Simon J., 2014. "Variability in health care services: the role of service employee flexibility," Australasian marketing journal, Elsevier, vol. 22(3), pages 168-178.
  51. Sandra Ziegler & Camilla Michaëlis & Janne Sørensen, 2022. "Diversity Competence in Healthcare: Experts’ Views on the Most Important Skills in Caring for Migrant and Minority Patients," Societies, MDPI, vol. 12(2), pages 1-23, March.
  52. Jennifer Chamberlain-Salaun & Kim Usher & Jane Mills, 2020. "Outsiders in the Experts’ World: A Grounded Theory Study of Consumers and the Social World of Health Care," SAGE Open, , vol. 10(1), pages 21582440209, January.
  53. Michael Brown & Edward McCann & Gráinne Donohue & Caroline Hollins Martin & Freda McCormick, 2021. "LGBTQ+ Psychosocial Concerns in Nursing and Midwifery Education Programmes: Qualitative Findings from a Mixed-Methods Study," IJERPH, MDPI, vol. 18(21), pages 1-16, October.
  54. Ishikawa, Hirono & Hashimoto, Hideki & Kiuchi, Takahiro, 2013. "The evolving concept of “patient-centeredness” in patient–physician communication research," Social Science & Medicine, Elsevier, vol. 96(C), pages 147-153.
  55. Nor Azmaniza Azizam & Siti Noorsuriani Maon & Leny Suzana & Nor Intan Shamimi Abdul Aziz, 2018. "Factors Influencing Selected Health Outcome among Patients Attending Universiti Teknologi MARA Medical Centre," International Journal of Academic Research in Business and Social Sciences, Human Resource Management Academic Research Society, International Journal of Academic Research in Business and Social Sciences, vol. 8(7), pages 500-511, July.
  56. Griffiths, Frances & Cave, Jonathan & Boardman, Felicity & Ren, Justin & Pawlikowska, Teresa & Ball, Robin & Clarke, Aileen & Cohen, Alan, 2012. "Social networks – The future for health care delivery," Social Science & Medicine, Elsevier, vol. 75(12), pages 2233-2241.
  57. Óscar Rodríguez-Nogueira & Jaume Morera Balaguer & Abel Nogueira López & Juan Roldán Merino & José-Martín Botella-Rico & Sonia Del Río-Medina & Antonio R Moreno Poyato, 2020. "The psychometric properties of the person-centered therapeutic relationship in physiotherapy scale," PLOS ONE, Public Library of Science, vol. 15(11), pages 1-16, November.
  58. Koekkoek, B. & Hutschemaekers, G. & van Meijel, B. & Schene, A., 2011. "How do patients come to be seen as 'difficult'?: A mixed-methods study in community mental health care," Social Science & Medicine, Elsevier, vol. 72(4), pages 504-512, February.
  59. Li‐Fen Tzeng & Li‐Chi Chiang & Kai‐Chung Hsueh & Wei‐Fen Ma & Lin‐Shien Fu, 2010. "A preliminary study to evaluate a patient‐centred asthma education programme on parental control of home environment and asthma signs and symptoms in children with moderate‐to‐severe asthma," Journal of Clinical Nursing, John Wiley & Sons, vol. 19(9‐10), pages 1424-1433, May.
  60. Jorge César Correia & Alain Golay & Sarah Lachat & Suman Bahadur Singh & Varsha Manandhar & Nilambar Jha & François Chappuis & David Beran & on behalf of the COHESION Project, 2019. "“If you will counsel properly with love, they will listen”: A qualitative analysis of leprosy affected patients’ educational needs and caregiver perceptions in Nepal," PLOS ONE, Public Library of Science, vol. 14(2), pages 1-15, February.
  61. Murdoch, Jamie & Salter, Charlotte & Ford, John & Lenaghan, Elizabeth & Shiner, Alice & Steel, Nicholas, 2020. "The “unknown territory” of goal-setting: Negotiating a novel interactional activity within primary care doctor-patient consultations for patients with multiple chronic conditions," Social Science & Medicine, Elsevier, vol. 256(C).
  62. Jack Pun & Ching Man Tsang & Jolly Wong & Brandon Chee Kin Kong, 2023. "Experience of Patients With Rheumatoid Arthritis: A Qualitative Study of a Nurse-Led Clinic," Clinical Nursing Research, , vol. 32(4), pages 840-849, May.
  63. Penny Bee & Chris Gibbons & Patrick Callaghan & Claire Fraser & Karina Lovell, 2016. "Evaluating and Quantifying User and Carer Involvement in Mental Health Care Planning (EQUIP): Co-Development of a New Patient-Reported Outcome Measure," PLOS ONE, Public Library of Science, vol. 11(3), pages 1-14, March.
  64. Claudia Heilmann & Ulrike Stotz & Christina Burbaum & Johanna Feuchtinger & Rainer Leonhart & Matthias Siepe & Friedhelm Beyersdorf & Kurt Fritzsche, 2016. "Short‐term intervention to reduce anxiety before coronary artery bypass surgery – a randomised controlled trial," Journal of Clinical Nursing, John Wiley & Sons, vol. 25(3-4), pages 351-361, February.
  65. Daria Litvina & Anastasia Novkunskaya & Anna Temkina, 2019. "Multiple Vulnerabilities in Medical Settings: Invisible Suffering of Doctors," Societies, MDPI, vol. 10(1), pages 1-17, December.
  66. Greenfield, Geva & Pliskin, Joseph S. & Feder-Bubis, Paula & Wientroub, Shlomo & Davidovitch, Nadav, 2012. "Patient–physician relationships in second opinion encounters – The physicians’ perspective," Social Science & Medicine, Elsevier, vol. 75(7), pages 1202-1212.
  67. Celik, Halime & Abma, Tineke A. & Klinge, Ineke & Widdershoven, Guy A.M., 2012. "Process evaluation of a diversity training program: The value of a mixed method strategy," Evaluation and Program Planning, Elsevier, vol. 35(1), pages 54-65.
  68. Francesco Tramonti & Franco Giorgi & Annibale Fanali, 2021. "Systems thinking and the biopsychosocial approach: A multilevel framework for patient‐centred care," Systems Research and Behavioral Science, Wiley Blackwell, vol. 38(2), pages 215-230, March.
  69. Dubbin, Leslie A. & Chang, Jamie Suki & Shim, Janet K., 2013. "Cultural health capital and the interactional dynamics of patient-centered care," Social Science & Medicine, Elsevier, vol. 93(C), pages 113-120.
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