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Models for performance benchmarking: measuring the effect of e-business activities on banking performance

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  1. Gong, Yeming & Liu, Jiawen & Zhu, Joe, 2019. "When to increase firms’ sustainable operations for efficiency? A data envelopment analysis in the retailing industry," European Journal of Operational Research, Elsevier, vol. 277(3), pages 1010-1026.
  2. F A F Ferreira & S P Santos & P M M Rodrigues, 2011. "Adding value to bank branch performance evaluation using cognitive maps and MCDA: a case study," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 62(7), pages 1320-1333, July.
  3. Ruiz, José L. & Sirvent, Inmaculada, 2016. "Common benchmarking and ranking of units with DEA," Omega, Elsevier, vol. 65(C), pages 1-9.
  4. Lee, Peter K.C. & Cheng, T.C. Edwin & Yeung, Andy C.L. & Lai, Kee-hung, 2011. "An empirical study of transformational leadership, team performance and service quality in retail banks," Omega, Elsevier, vol. 39(6), pages 690-701, December.
  5. Mohammed Alosani & Hassan Al-Dhaafri & Rushami Yusoff, 2016. "Mechanism of Benchmarking and Its Impact on Organizational Performance," International Journal of Business and Management, Canadian Center of Science and Education, vol. 11(10), pages 172-172, September.
  6. Paradi, Joseph C. & Zhu, Haiyan & Edelstein, Barak, 2012. "Identifying managerial groups in a large Canadian bank branch network with a DEA approach," European Journal of Operational Research, Elsevier, vol. 219(1), pages 178-187.
  7. Panagiotis Ravanos & Giannis Karagiannis, 2022. "In search for the Most Preferred Solution in Value Efficiency Analysis," Discussion Paper Series 2022_05, Department of Economics, University of Macedonia, revised Jul 2022.
  8. Wei-Kang Wang & Wen-Min Lu & Yu-Han Wang, 2013. "The relationship between bank performance and intellectual capital in East Asia," Quality & Quantity: International Journal of Methodology, Springer, vol. 47(2), pages 1041-1062, February.
  9. Mahmoudabadi, Mohammad Zarei & Emrouznejad, Ali, 2019. "Comprehensive performance evaluation of banking branches: A three-stage slacks-based measure (SBM) data envelopment analysis," International Review of Economics & Finance, Elsevier, vol. 64(C), pages 359-376.
  10. Samoilenko, Sergey & Osei-Bryson, Kweku-Muata, 2013. "Using Data Envelopment Analysis (DEA) for monitoring efficiency-based performance of productivity-driven organizations: Design and implementation of a decision support system," Omega, Elsevier, vol. 41(1), pages 131-142.
  11. Petrović, Marijana & Bojković, Nataša & Stamenković, Mladen & Anić, Ivan, 2018. "Supporting performance appraisal in ELECTRE based stepwise benchmarking model," Omega, Elsevier, vol. 78(C), pages 237-251.
  12. Paradi, Joseph C. & Rouatt, Stephen & Zhu, Haiyan, 2011. "Two-stage evaluation of bank branch efficiency using data envelopment analysis," Omega, Elsevier, vol. 39(1), pages 99-109, January.
  13. Kao, Chiang, 2010. "Malmquist productivity index based on common-weights DEA: The case of Taiwan forests after reorganization," Omega, Elsevier, vol. 38(6), pages 484-491, December.
  14. André, Francisco J. & Herrero, Inés & Riesgo, Laura, 2010. "A modified DEA model to estimate the importance of objectives with an application to agricultural economics," Omega, Elsevier, vol. 38(5), pages 371-382, October.
  15. Panagiotis Ravanos & Giannis Karagiannis, 2022. "In search for the most preferred solution in value efficiency analysis," Journal of Productivity Analysis, Springer, vol. 58(2), pages 203-220, December.
  16. Wade D. Cook & Joe Zhu, 2006. "Incorporating Multiprocess Performance Standards into the DEA Framework," Operations Research, INFORMS, vol. 54(4), pages 656-665, August.
  17. Das, Abhiman & Ray, Subhash C. & Nag, Ashok, 2009. "Labor-use efficiency in Indian banking: A branch-level analysis," Omega, Elsevier, vol. 37(2), pages 411-425, April.
  18. Joseph Paradi & Sandra Vela & Haiyan Zhu, 2010. "Adjusting for cultural differences, a new DEA model applied to a merged bank," Journal of Productivity Analysis, Springer, vol. 33(2), pages 109-123, April.
  19. Shih-Heng Yu & Chia-Wei Hsu, 2020. "A unified extension of super-efficiency in additive data envelopment analysis with integer-valued inputs and outputs: an application to a municipal bus system," Annals of Operations Research, Springer, vol. 287(1), pages 515-535, April.
  20. Hsiao, Hsing-Chin & Chang, Hsihui & Cianci, Anna M. & Huang, Li-Hua, 2010. "First Financial Restructuring and operating efficiency: Evidence from Taiwanese commercial banks," Journal of Banking & Finance, Elsevier, vol. 34(7), pages 1461-1471, July.
  21. Halme, Merja & Korhonen, Pekka & Eskelinen, Juha, 2014. "Non-convex value efficiency analysis and its application to bank branch sales evaluation," Omega, Elsevier, vol. 48(C), pages 10-18.
  22. Liu, Jiawen & Gong, Yeming (Yale) & Zhu, Joe & Zhang, Jinlong, 2018. "A DEA-based approach for competitive environment analysis in global operations strategies," International Journal of Production Economics, Elsevier, vol. 203(C), pages 110-123.
  23. W D Cook & L Liang & Y Zha & J Zhu, 2009. "A modified super-efficiency DEA model for infeasibility," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 60(2), pages 276-281, February.
  24. Chang, Shyr-Juh & Hsiao, Hsing-Chin & Huang, Li-Hua & Chang, Hsihui, 2011. "Taiwan quality indicator project and hospital productivity growth," Omega, Elsevier, vol. 39(1), pages 14-22, January.
  25. Ruiz, José L. & Segura, José V. & Sirvent, Inmaculada, 2015. "Benchmarking and target setting with expert preferences: An application to the evaluation of educational performance of Spanish universities," European Journal of Operational Research, Elsevier, vol. 242(2), pages 594-605.
  26. Paradi, Joseph C. & Zhu, Haiyan, 2013. "A survey on bank branch efficiency and performance research with data envelopment analysis," Omega, Elsevier, vol. 41(1), pages 61-79.
  27. Debmallya Chatterjee & Amol S. Dhaigude, 2020. "An Integrated Fuzzy Cognitive Map Approach in Modelling Factors of Management Quality in Banking Performance," Global Business Review, International Management Institute, vol. 21(3), pages 763-779, June.
  28. Qing Yang & Lingmei Fu & Xingxing Liu & Mengying Cheng, 2018. "Evaluating the Efficiency of Municipal Solid Waste Management in China," IJERPH, MDPI, vol. 15(11), pages 1-23, November.
  29. Cook, Wade D. & Zhu, Joe, 2007. "Classifying inputs and outputs in data envelopment analysis," European Journal of Operational Research, Elsevier, vol. 180(2), pages 692-699, July.
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