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E-government and the transformation of public administrations in EU countries: Beyond NPM or just a second wave of reforms?

Author

Listed:
  • Lourdes Torres

    (Department of Accounting and Finance. University of Zaragoza.)

  • Vicente Pina

    (Department of Accounting and Finance. University of Zaragoza.)

  • Sonia Royo

    (Department of Accounting and Finance. University of Zaragoza.)

Abstract

The adoption of web-based technologies to deliver government services has become a global trend in public administration. E-government inherits the administrative reform policies inspired by New Public Management (NPM) reforms implemented throughout the EU over the past twenty years. However, e-government aims at going beyond NPM reforms, since its goal is to transform the relationships between the public sector and society and to explore new channels of service delivery. The construction and management of websites is becoming an essential element of modern public administration, but little is known about how these initiatives are being implemented. Given the substantial investment in time and other resources in governmental online initiatives, it is essential to begin to evaluate governmental Web site initiatives in terms of quality and effectiveness. The objective of this paper is to study the development of e-government initiatives at regional and local level in the EU through the opinion of those agents directly involved in the projects.

Suggested Citation

  • Lourdes Torres & Vicente Pina & Sonia Royo, 2005. "E-government and the transformation of public administrations in EU countries: Beyond NPM or just a second wave of reforms?," Documentos de Trabajo dt2005-01, Facultad de Ciencias Económicas y Empresariales, Universidad de Zaragoza.
    • Handle: RePEc:zar:wpaper:dt2005-01
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    References listed on IDEAS

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    1. Arnold Picot & Ralf Reichwald & Rolf Wigand, 2008. "Information, Organization and Management," Springer Books, Springer, number 978-3-540-71395-1, September.
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    Cited by:

    1. Shouzhi Xia, 2017. "E-Governance and Political Modernization: An Empirical Study Based on Asia from 2003 to 2014," Administrative Sciences, MDPI, vol. 7(3), pages 1-14, July.
    2. Patricia Bachiller & Mar�a Jos� Arcas, 2006. "Performance and capital structure of privatized firms in the european union," Documentos de Trabajo dt2006-02, Facultad de Ciencias Económicas y Empresariales, Universidad de Zaragoza.
    3. Angulo, Ana & Burridge, Peter & Mur, Jesús, 2018. "Testing for breaks in the weighting matrix," Regional Science and Urban Economics, Elsevier, vol. 68(C), pages 115-129.
    4. Jos� Alberto Molina & Juan Carlos Campa�a & Raquel Ortega, 2016. "Time spent on cultural activities at home in Spain: Differences between wage-earners and the self-employed," Documentos de Trabajo dt2016-01, Facultad de Ciencias Económicas y Empresariales, Universidad de Zaragoza.
    5. Pilar Bernal & Juan P. Maicas & Pilar Vargas, 2016. "Exploration, exploitation and innovation performance: Disentangling environmental dynamism," Documentos de Trabajo dt2016-03, Facultad de Ciencias Económicas y Empresariales, Universidad de Zaragoza.
    6. Hatra Voghouei & Mohammad Ali Jamali, 2018. "Determinants of government efficiency: does information technology play a role?," Eurasian Business Review, Springer;Eurasia Business and Economics Society, vol. 8(3), pages 285-298, September.
    7. Andreea GATMAN, 2011. "e-Government – Assisting Reformed Public Administration in Romania," Romanian Journal of Economics, Institute of National Economy, vol. 32(1(41)), pages 216-242, June.
    8. Mauro Romanelli, 2021. "Driving public organisations using information technology. An entrepreneurial challenge," Nowoczesne Systemy Zarządzania. Modern Management Systems, Military University of Technology, Faculty of Security, Logistics and Management, Institute of Organization and Management, issue 1, pages 71-85.
    9. Osiris Parcero & James Christopher Ryan, 2024. "Becoming a Knowledge Economy: the Case of Qatar, UAE and 17 Benchmark Countries," Papers 2401.04214, arXiv.org.
    10. Justyna Patalas-Maliszewska & Hanna Łosyk & Jacek Newelski, 2021. "Modeling the Effectiveness of Intelligent Systems in Public Transport That Uses Low-Carbon Energy: A Case Study," Energies, MDPI, vol. 14(9), pages 1-13, May.
    11. Joaquín Andaluz, 2009. "Vertical product differentiation with subcontracting," Papers in Regional Science, Wiley Blackwell, vol. 88(4), pages 785-798, November.
    12. Osiris Jorge Parcero & James Christopher Ryan, 2017. "Becoming a Knowledge Economy: the Case of Qatar, UAE, and 17 Benchmark Countries," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 8(4), pages 1146-1173, December.
    13. Ra�l Comp�s & Samuel Faria & T�nia Gon�alves & Vicente Pinilla & Jo�o Rebelo & Katrin Sim�n-Elorz, 2021. "The shock of lockdown on the spending on wine in the Iberian market: the effects of procurement and consumption patterns," Documentos de Trabajo dt2021-04, Facultad de Ciencias Económicas y Empresariales, Universidad de Zaragoza.
    14. Jorge Gonz�lez, 2015. "Estimating income elasticities of leisure activities using cross-sectional categorized data," Documentos de Trabajo dt2015-02, Facultad de Ciencias Económicas y Empresariales, Universidad de Zaragoza.
    15. Agust�n Gil, 2005. "Product differentiation in a mixed duopoly," Documentos de Trabajo dt2005-08, Facultad de Ciencias Económicas y Empresariales, Universidad de Zaragoza.
    16. Silvia Sacchetti & Ermanno C. Tortia & Francisco J. L�pez Arceiz, 2016. "Human resource management practices and organizational performance. The mediator role of immaterial satisfaction in Italian Social Cooperatives," Documentos de Trabajo dt2016-02, Facultad de Ciencias Económicas y Empresariales, Universidad de Zaragoza.
    17. Mauro ROMANELLI, 2017. "Rethinking Public Organizations as Knowledge-Oriented and Technology-Driven Organizations," Management Dynamics in the Knowledge Economy, College of Management, National University of Political Studies and Public Administration, vol. 5(4), pages 559-576, December.
    18. Ra�l Serrano & Isabel Acero-Fraile & Natalia Dejo-Oricain, 2017. "Collaborative networks and export intensity in family firms: a quantile regression approach," Documentos de Trabajo dt2017-04, Facultad de Ciencias Económicas y Empresariales, Universidad de Zaragoza.

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