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Digital platforms ‘without a cause’: why the impact on a museum organization should not be taken for granted. The case study of Civic Museums in Treviso

Author

Listed:
  • Michele Tamma

    (Dept. of Management, Università Ca' Foscari Venice)

  • Stefania Zardini Lacedelli

    (School of Museum Studies, University of Leicester)

  • Silvia Maria Carolo

    (Dept. of Management, Università Ca' Foscari Venice)

Abstract

The impact of digital platforms on different areas of the museum practice has been widely explored in museology. What is less clear is to what extent the adoption of digital platforms is connected to strategic choices and if it leads to organizational transformations. The paper addresses this issue through the case study derived from a project coordinated by the Department of Management, Ca’ Foscari University of Venice at the Civic Museums of Treviso. A qualitative study was implemented to explore the impact of the introduction of new digital practices on how the members of the museums conceive the relationship with audiences, the curatorial function and the predominant museum’s modes. The research outcomes show how the adoption of digital platforms can foster a broad reflection upon the underlying values and beliefs that shape behaviours in museum, but this reflection it is not enough in itself to trigger an organizational transformation.

Suggested Citation

  • Michele Tamma & Stefania Zardini Lacedelli & Silvia Maria Carolo, 2019. "Digital platforms ‘without a cause’: why the impact on a museum organization should not be taken for granted. The case study of Civic Museums in Treviso," Working Papers 06, Department of Management, Università Ca' Foscari Venezia.
    • Handle: RePEc:vnm:wpdman:169
    as

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    References listed on IDEAS

    as
    1. Gombault, Anne & Allal-Chérif, Oihab & Décamps, Aurélien, 2016. "ICT adoption in heritage organizations: Crossing the chasm," Journal of Business Research, Elsevier, vol. 69(11), pages 5135-5140.
    2. Michele Tamma & Chiara Isadora Artico, 2015. "Co-production practices between museums and culture-based companies," Working Papers 10, Department of Management, Università Ca' Foscari Venezia.
    3. Mikalef, Patrick & Pateli, Adamantia, 2017. "Information technology-enabled dynamic capabilities and their indirect effect on competitive performance: Findings from PLS-SEM and fsQCA," Journal of Business Research, Elsevier, vol. 70(C), pages 1-16.
    Full references (including those not matched with items on IDEAS)

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    Keywords

    digital platforms; digital practices; museum strategy; organisational change; museum value framework;
    All these keywords.

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