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The Patient as a construction and a non-participant member of a change-process

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  • Beckerman, Carina

    ()
    (Dept. of Business Administration, Stockholm School of Economics)

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    Abstract

    The contribution of this paper is a discussion about how the patient as a phenomenon is constructed and used by employees for different purposes, enabling and inhibiting change. The results are based on a three year case study in which data has been collected with interviews and observations. They have then been analyzed and interpreted within a framework consisting of theories about thinking collectives, structuration, information and knowledge management. The findings indicate that “the patient” has implications for how project management is conducted and a patient record upgraded at the anesthesia and intensive care unit of a hospital.

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    File URL: http://swoba.hhs.se/hastba/papers/hastba2007_004.pdf
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    Bibliographic Info

    Paper provided by Stockholm School of Economics in its series Working Paper Series in Business Administration with number 2007:4.

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    Length: 13 pages
    Date of creation: 01 Mar 2007
    Date of revision: 12 Apr 2007
    Handle: RePEc:hhb:hastba:2007_004

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    Postal: The Economic Research Institute, Stockholm School of Economics, P.O. Box 6501, SE 113 83 Stockholm, Sweden
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    Web page: http://www.hhs.se/
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    Related research

    Keywords: the patient; anesthesia information management; constructionism; thinking collectives; knowledge management; structuration.;

    This paper has been announced in the following NEP Reports:

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    1. M. Lynne Markus & Daniel Robey, 1988. "Information Technology and Organizational Change: Causal Structure in Theory and Research," Management Science, INFORMS, vol. 34(5), pages 583-598, May.
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