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Universal simplicity? The alleged simplicity of Universal Credit from administrative and claimant perspectives

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  • Summers, Kate
  • Young, David

Abstract

A key aim of Universal Credit is to simplify the social security system. While several aspects of its introduction have received critical attention, this overarching aim continues to receive acceptance and support. Drawing on two empirical studies involving means-tested benefit claimants, we aim to deconstruct the idea of ‘simplicity’ as a feature of social security design and argue that it is contingent on perspective. We suggest that claims of simplicity can often be justified from an administrative perspective but are not experienced as such from the perspective of claimants, who instead can face greater responsibility for managing complexity.

Suggested Citation

  • Summers, Kate & Young, David, 2020. "Universal simplicity? The alleged simplicity of Universal Credit from administrative and claimant perspectives," LSE Research Online Documents on Economics 105032, London School of Economics and Political Science, LSE Library.
    • Handle: RePEc:ehl:lserod:105032
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    File URL: http://eprints.lse.ac.uk/105032/
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    References listed on IDEAS

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    1. (IFS), Institute for Fiscal Studies & Mirrlees, James (ed.), 2011. "Tax By Design: The Mirrlees Review," OUP Catalogue, Oxford University Press, number 9780199553747.
    2. Paul Johnson & Gareth Myles, 2011. "The Mirrlees Review," Fiscal Studies, Institute for Fiscal Studies, vol. 32(3), pages 319-329, September.
    3. John Hills & Abigail McKnight & Rachel Smithies, 2006. "Tracking Income: How working families incomes vary through the year," CASE Reports casereport32, Centre for Analysis of Social Exclusion, LSE.
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    Cited by:

    1. Cooper, Kerris & Hills, John, 2021. "The Conservative governments’ record on social security: policies, spending and outcomes, May 2015 to pre-COVID 2020," LSE Research Online Documents on Economics 121553, London School of Economics and Political Science, LSE Library.
    2. Orton, Michael & Summers, Kate & Morris, Rosa, 2022. "Guiding principles for social security policy: outcomes from a bottom-up approach," LSE Research Online Documents on Economics 113617, London School of Economics and Political Science, LSE Library.
    3. Edmiston, Daniel & Robertshaw, David & Young, David & Ingold, Jo & Gibbons, Andrea & Summers, Kate & Scullion, Lisa & Geiger, Ben Baumberg & de Vries, Robert, 2022. "Mediating the claim? How ‘local ecosystems of support’ shape the operation and experience of UK social security," LSE Research Online Documents on Economics 113829, London School of Economics and Political Science, LSE Library.
    4. Kerris Cooper & John Hills, 2021. "The Conservative Governments’ Record on Social Security: Policies, Spending and Outcomes, May 2015 to pre-COVID 2020," CASE - Social Policies and Distributional Outcomes Research Papers 10, Centre for Analysis of Social Exclusion, LSE.

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    More about this item

    Keywords

    Universal Credit; qualitative methods; simplicity; welfare reform; 1510509;
    All these keywords.

    JEL classification:

    • R14 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - General Regional Economics - - - Land Use Patterns
    • J01 - Labor and Demographic Economics - - General - - - Labor Economics: General
    • E6 - Macroeconomics and Monetary Economics - - Macroeconomic Policy, Macroeconomic Aspects of Public Finance, and General Outlook

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