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The adoption of care robots in home care—A survey on the attitudes of Finnish home care personnel

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  • Teemu Rantanen
  • Paula Lehto
  • Pertti Vuorinen
  • Kirsi Coco

Abstract

Aims and objectives This article examines the attitudes of Finnish home care registered nurses, licensed vocational nurses and other health and social care personnel towards the introduction and use of care robots in home care. Background The significance of care robotics has been highlighted in recent years. However, personnel‐related social psychological barriers to the introduction of care robots have been given very little study. Design Cross‐sectional study conducted by questionnaire. The theoretical framework of the study is based on Ajzen's theory of planned behaviour and the research discussion about attitudes towards robots. Methods The research data were collected in five municipalities in different parts of Finland in 2016, and the questionnaire was answered by a total of 200 home care workers. The research data were analysed using exploratory factor analysis, Pearson product–moment correlation, one‐way analysis of variance and linear regression analysis. Results The results are consistent with Ajzen's theory and previous studies on the acceptance of information systems in health care. Personnel behavioural intentions related to the introduction of robot applications in home care are influenced by their personal appreciation of the usefulness of robots, the expectations of their colleagues and supervisors, as well as by their own perceptions of their capacity to learn to use care robots. In particular, personnel emphasised the value of care robots in providing reminders and guidance, as well as promoting the safety of the older people. Conclusions The study shows that an intimate human–robot relationship can pose a challenge from the perspective of the acceptance of care robots. Relevance to clinical practice From the perspective of the introduction of care robots in home care, personnel training and the construction of a positive working atmosphere play a key role. In addition, the introduction of robots requires further consideration of a number of ethical issues.

Suggested Citation

  • Teemu Rantanen & Paula Lehto & Pertti Vuorinen & Kirsi Coco, 2018. "The adoption of care robots in home care—A survey on the attitudes of Finnish home care personnel," Journal of Clinical Nursing, John Wiley & Sons, vol. 27(9-10), pages 1846-1859, May.
  • Handle: RePEc:wly:jocnur:v:27:y:2018:i:9-10:p:1846-1859
    DOI: 10.1111/jocn.14355
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    References listed on IDEAS

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    1. Ajzen, Icek, 1991. "The theory of planned behavior," Organizational Behavior and Human Decision Processes, Elsevier, vol. 50(2), pages 179-211, December.
    2. Riitta Turjamaa & Sirpa Hartikainen & Mari Kangasniemi & Anna‐Maija Pietilä, 2014. "Living longer at home: a qualitative study of older clients' and practical nurses' perceptions of home care," Journal of Clinical Nursing, John Wiley & Sons, vol. 23(21-22), pages 3206-3217, November.
    3. Fred D. Davis & Richard P. Bagozzi & Paul R. Warshaw, 1989. "User Acceptance of Computer Technology: A Comparison of Two Theoretical Models," Management Science, INFORMS, vol. 35(8), pages 982-1003, August.
    4. Porter, Constance Elise & Donthu, Naveen, 2006. "Using the technology acceptance model to explain how attitudes determine Internet usage: The role of perceived access barriers and demographics," Journal of Business Research, Elsevier, vol. 59(9), pages 999-1007, September.
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    1. Fosso Wamba, Samuel & Queiroz, Maciel M. & Hamzi, Lotfi, 2023. "A bibliometric and multi-disciplinary quasi-systematic analysis of social robots: Past, future, and insights of human-robot interaction," Technological Forecasting and Social Change, Elsevier, vol. 197(C).
    2. Tan, Si Ying & Taeihagh, Araz & Tripathi, Abhas, 2021. "Tensions and antagonistic interactions of risks and ethics of using robotics and autonomous systems in long-term care," Technological Forecasting and Social Change, Elsevier, vol. 167(C).
    3. Tianyang Huang & Haitao Liu, 2019. "Acceptability of Robots to Assist the Elderly by Future Designers: A Case of Guangdong Ocean University Industrial Design Students," Sustainability, MDPI, vol. 11(15), pages 1-14, July.
    4. Dang, Ngoc Bich & Bertrandias, Laurent, 2023. "Social robots as healing aids: How and why powerlessness influences the intention to adopt social robots," Technological Forecasting and Social Change, Elsevier, vol. 196(C).

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