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General Concept of Neo-institutional Measurements of Business Processes

Author

Listed:
  • Derkacz Arkadiusz J.

    (University of Social Sciences, Warsaw, Poland)

Abstract

Objective: General concept of neo-institutional measurements of business processes is an approach developed by the author, which fits in with the practical search for appropriate methods and tools that would optimize effectiveness and efficiency of business process management. The objective of the following discussion is to prove the thesis that effectiveness of business processes that take place within a company depends on the quality of support of such processes that is included in the set of supporting factors, as well as on neo-institutional determinants of business processes.

Suggested Citation

  • Derkacz Arkadiusz J., 2019. "General Concept of Neo-institutional Measurements of Business Processes," Journal of Intercultural Management, Sciendo, vol. 11(4), pages 28-80, December.
    • Handle: RePEc:vrs:joinma:v:11:y:2019:i:4:p:28-80:n:2
    DOI: 10.2478/joim-2019-0023
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    References listed on IDEAS

    as
    1. Kirdina, Svetlana, 2003. "Institutional matrices and institutional changes," MPRA Paper 29691, University Library of Munich, Germany.
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    3. G. Hodgson, 2007. "What Are Institutions?," Voprosy Ekonomiki, NP Voprosy Ekonomiki, issue 8.
    4. Commons, John R., 1931. "Institutional Economics," History of Economic Thought Articles, McMaster University Archive for the History of Economic Thought, vol. 21, pages 648-657.
    5. Brousseau,Éric & Glachant,Jean-Michel (ed.), 2008. "New Institutional Economics," Cambridge Books, Cambridge University Press, number 9780521876605.
    6. Brousseau,Éric & Glachant,Jean-Michel (ed.), 2008. "New Institutional Economics," Cambridge Books, Cambridge University Press, number 9780521700160.
    Full references (including those not matched with items on IDEAS)

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    More about this item

    Keywords

    internal organization; organizational behavior; transactions; transaction costs; firms;
    All these keywords.

    JEL classification:

    • D23 - Microeconomics - - Production and Organizations - - - Organizational Behavior; Transaction Costs; Property Rights
    • L22 - Industrial Organization - - Firm Objectives, Organization, and Behavior - - - Firm Organization and Market Structure
    • M21 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Economics - - - Business Economics

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