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Knowledge management strategies in companies: Trends and the impact of Industry 4.0

Author

Listed:
  • Maksim S. Kolyasnikov

    (Ural Federal University named after the first President of Russia B.N. Yeltsin, Ekaterinburg, Russia)

  • Natalya R. Kelchevskaya

    (Ural Federal University named after the first President of Russia B.N. Yeltsin, Ekaterinburg, Russia)

Abstract

The existing business models essential for the creation of consumer value and, consequently, business competitiveness are now undergoing a transformation. Brand-new technological developments based on network integration, intelligent technology and flexible automation are becoming increasingly relevant: additional competitive opportunities appear, and knowledge management and intellectual capital management are becoming key business processes. When developing a strategic vision, it is important for companies to pick the relevant data out of the information flow about the external and internal environment and convert it into organizational knowledge, which is a core management resource. The paper analyses the experience of Russian and foreign companies in the introduction of scalable models focused on the widespread use of Industry 4.0 and establishes the principles and strategies of knowledge management that allow these companies to maintain their competitive positions in a strategic perspective. The theory of knowledge management and resource approach constitute the methodological framework of the present study. The general scientific methods of logical-structural analysis and systematization, as well as the contingency case study method were applied. The information base encompasses the case studies of six companies, retrieved from publicly available sources. The findings of the empirical research prove the feasibility of applying a situational approach to knowledge management: companies use different strategies for accumulating and sharing knowledge according to their maturity level and the area of implementation of Industry 4.0. Based on the results obtained, the authors develop a situational approach to the strategic knowledge management of companies that successfully apply the technologies of the Fourth Industrial Revolution. The theoretical and practical significance of the study lies in identifying common approaches to knowledge management under various conditions, which can be used to create the strategic vision of managers involved in the key decision-making process in companies.

Suggested Citation

  • Maksim S. Kolyasnikov & Natalya R. Kelchevskaya, 2020. "Knowledge management strategies in companies: Trends and the impact of Industry 4.0," Upravlenets, Ural State University of Economics, vol. 11(4), pages 82-96, September.
    • Handle: RePEc:url:upravl:v:11:y:2020:i:4:p:82-96
    DOI: 10.29141/2218-5003-2020-11-4-7
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    References listed on IDEAS

    as
    1. Yang, Jie, 2010. "The knowledge management strategy and its effect on firm performance: A contingency analysis," International Journal of Production Economics, Elsevier, vol. 125(2), pages 215-223, June.
    2. Luiz Antonio Joia, 2007. "Knowledge management strategies: creating and testing a measurement scale," International Journal of Learning and Intellectual Capital, Inderscience Enterprises Ltd, vol. 4(3), pages 203-221.
    3. David Baxter & Rajkumar Roy & James Gao, 2009. "Managing knowledge within the manufacturing enterprise: an overview," International Journal of Manufacturing Technology and Management, Inderscience Enterprises Ltd, vol. 18(2), pages 183-209.
    4. Jurgita Raudeliūnienė & Vida Davidavičienė & Artūras Jakubavičius, 2018. "Knowledge management process model," Entrepreneurship and Sustainability Issues, VsI Entrepreneurship and Sustainability Center, vol. 5(3), pages 542-554, March.
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    Cited by:

    1. Dragana Rošulj & Dejan Č. Petrović & Siniša M. Arsić, 2024. "Knowledge Management in Serbian SMEs: Key Factors of Influence on Internal and External Business Performances," Sustainability, MDPI, vol. 16(2), pages 1-21, January.
    2. Tori Reddy DODLA & Laura Ann JONES, 2023. "Identifying knowledge management strategies for knowledge management systems," Access Journal, Access Press Publishing House, vol. 4(2), pages 261-277, March.
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    4. Andrey A. Zaytsev & Roman S. Blizkyi & Irina I. Rakhmeeva & Nikolay D. Dmitriev, 2021. "Building a Model for Financial Management of Digital Technologies in the Areas of Combinatorial Effects," Economies, MDPI, vol. 9(2), pages 1-15, April.

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    More about this item

    Keywords

    Industry 4.0; knowledge management; strategic management; situational approach; business process; business model;
    All these keywords.

    JEL classification:

    • D83 - Microeconomics - - Information, Knowledge, and Uncertainty - - - Search; Learning; Information and Knowledge; Communication; Belief; Unawareness
    • O33 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Technological Change: Choices and Consequences; Diffusion Processes
    • M15 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - IT Management

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