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Energy Efficiency As A Business Policy For Eco-Certified Hotels

Author

Listed:
  • Marinela Krstiniæ Nižiæ

    (University or Rijeka, Faculty of Tourism and Hospitality Management)

  • Stefani Matoš

    (University or Rijeka, Faculty of Tourism and Hospitality Management)

Abstract

Purpose – Green business awareness has been steadily increasing among employers and guests, and a large number of green certificates for hotels are being developed around the world. However, Croatia has only about 40 certified green hotels with a "Sustainable Hotels" certificate. The purpose of this paper is to investigate whether these certified hotels operate in an energy- efficient way, and discover what the managers’ attitudes are towards hotel energy management. Design/Methodology – This study was conducted by sending an e-mail-based questionnaire to Croatian hotels with a “Sustainable Hotel” certificate. The questionnaire, based on a comprehensive literature review, was administered in two stages, and consisted of two groups of questions. The first group used closed-ended questions with a Likert scale, ranging from 1 (worst) to 5 (best). The second group used open-ended questions meant to explore the views of energy efficiency managers. Findings – When it comes to energy efficiency, Croatian hotels have not yet reached the EU level, but there is great potential for responsible energy management development. The results of this survey point to the fact that some hotels in Croatia see significant benefits in terms of attracting ecologically conscious guests, but also lower operating costs. From the questionnaires, it can be concluded that managers and hoteliers are insufficiently informed about energy efficiency or the measures necessary to achieve satisfactory energy savings in general. Originality of the research – Even without applying for the actual eco-label, eco-labelling criteria can be used as guidelines for improving the energy efficiency performance of a hotel. The obtained results represent a relevant information base necessary for managing energy savings and energy efficiency.

Suggested Citation

  • Marinela Krstiniæ Nižiæ & Stefani Matoš, 2018. "Energy Efficiency As A Business Policy For Eco-Certified Hotels," Tourism and Hospitality Management, University of Rijeka, Faculty of Tourism and Hospitality Management, vol. 24(2), pages 307-324, December.
    • Handle: RePEc:tho:journl:v:24:y:2018:n:2:p:307-324
    DOI: https://doi.org/10.20867/thm.24.2.6
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    References listed on IDEAS

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    1. World Commission on Environment and Development,, 1987. "Our Common Future," OUP Catalogue, Oxford University Press, number 9780192820808.
    2. Ilham Junaid & Anne-Marie d’Hauteserre, 2017. "Collaborative schemes for anticipating negative impacts of the tourists' visit," Tourism and Hospitality Management, University of Rijeka, Faculty of Tourism and Hospitality Management, vol. 23(2), pages 279-294, November.
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    Cited by:

    1. Ana-Maria Nica & Andreea Raceanu & Mihail-Ovidiu Tanase & GabrielaTigu, 2023. "Managerial Challenges Related to the Efficient Use of Energy Resources in the Hotel Industry," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 25(64), pages 691-691, August.

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    More about this item

    Keywords

    Energy efficiency; hotel industry; eco-labelling; energy management; sustainability;
    All these keywords.

    JEL classification:

    • L83 - Industrial Organization - - Industry Studies: Services - - - Sports; Gambling; Restaurants; Recreation; Tourism

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