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: 4P recommendations for implementing change, from research in hospitals

Author

Listed:
  • Sandra G. Leggat
  • Pauline Stanton
  • Greg J. Bamber
  • Timothy Bartram
  • Richard Gough
  • Ruth Ballardie
  • Kathy GermAnn
  • Amrik Sohal

Abstract

How are hospital staff involved in process improvement initiatives such as Lean? What can we learn from Lean implementation experiences about the sustainability of such initiatives? The authors considered such questions in a study of workplace change in Australia and Canada. They found that Lean is more likely to be sustained when leaders adopted the 4P recommendations presented in this article.

Suggested Citation

  • Sandra G. Leggat & Pauline Stanton & Greg J. Bamber & Timothy Bartram & Richard Gough & Ruth Ballardie & Kathy GermAnn & Amrik Sohal, 2018. ": 4P recommendations for implementing change, from research in hospitals," Public Money & Management, Taylor & Francis Journals, vol. 38(1), pages 45-50, January.
    • Handle: RePEc:taf:pubmmg:v:38:y:2018:i:1:p:45-50
    DOI: 10.1080/09540962.2017.1389534
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    References listed on IDEAS

    as
    1. Sandra G. Leggat & Timothy Bartram & Pauline Stanton & Greg J. Bamber & Amrik S. Sohal, 2015. "Have process redesign methods, such as Lean, been successful in changing care delivery in hospitals? A systematic review," Public Money & Management, Taylor & Francis Journals, vol. 35(2), pages 161-168, March.
    2. Waring, Justin J. & Bishop, Simon, 2010. "Lean healthcare: Rhetoric, ritual and resistance," Social Science & Medicine, Elsevier, vol. 71(7), pages 1332-1340, October.
    3. Zoe Radnor & Nicola Bateman, 2016. "Debate: The development of a new discipline— public service operations management," Public Money & Management, Taylor & Francis Journals, vol. 36(4), pages 246-248, May.
    4. Nugus, Peter & Braithwaite, Jeffrey, 2010. "The dynamic interaction of quality and efficiency in the emergency department: Squaring the circle?," Social Science & Medicine, Elsevier, vol. 70(4), pages 511-517, February.
    5. Paul S. Adler & Seok-Woo Kwon, 2013. "The Mutation of Professionalism as a Contested Diffusion Process: Clinical Guidelines as Carriers of Institutional Change in Medicine," Journal of Management Studies, Wiley Blackwell, vol. 50(5), pages 930-962, July.
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    Cited by:

    1. Pauline Stanton & Timothy Bartram & Greg J. Bamber, 2022. "The role of nurses' unions in workplace innovation in Australian and Canadian hospitals: Analysing union strategies," Industrial Relations Journal, Wiley Blackwell, vol. 53(5), pages 484-500, September.

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