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The effect of casual teaching on student satisfaction: evidence from the UK

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  • Rhys J. Williams

Abstract

A large and increasing proportion of teaching in UK universities is being fulfilled by staff on casual, rather than permanent, contracts. This paper examines how the proportion of teaching by casual staff affected student satisfaction in 2014–15. We find that an increased proportion of casual teaching leads to lower student satisfaction, even when controlling for respondent's subject, university and faculty. This suggests a trade-off between increasing casualisation and student satisfaction, which could have implications for future student demand. These results can be generalised to the rest of the economy and highlight potential perverse effects arising from casual contracts.

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  • Rhys J. Williams, 2022. "The effect of casual teaching on student satisfaction: evidence from the UK," Education Economics, Taylor & Francis Journals, vol. 30(1), pages 91-111, January.
    • Handle: RePEc:taf:edecon:v:30:y:2022:i:1:p:91-111
    DOI: 10.1080/09645292.2021.1958168
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    1. Gibbons, Stephen & Neumayer, Eric & Perkins, Richard, 2015. "Student satisfaction, league tables and university applications: Evidence from Britain," Economics of Education Review, Elsevier, vol. 48(C), pages 148-164.
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    8. Stijn Broecke, 2015. "University rankings: do they matter in the UK?," Education Economics, Taylor & Francis Journals, vol. 23(2), pages 137-161, April.
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    Cited by:

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    More about this item

    JEL classification:

    • C21 - Mathematical and Quantitative Methods - - Single Equation Models; Single Variables - - - Cross-Sectional Models; Spatial Models; Treatment Effect Models
    • I20 - Health, Education, and Welfare - - Education - - - General
    • I23 - Health, Education, and Welfare - - Education - - - Higher Education; Research Institutions
    • J41 - Labor and Demographic Economics - - Particular Labor Markets - - - Labor Contracts

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