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Bridging boundaries between organizations in construction

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  • Sofia Pemsel
  • Kristian Widen
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    Abstract

    Organizations have boundaries that serve various purposes; for example, differentiating internal operations from external activities and controlling flows of information. Boundaries can however hinder knowledge exchange in inter-organizational collaboration, leading to less effective outcomes. Empirical results from comparative case studies on how boundaries between organizations in a project can be bridged effectively to support knowledge exchange are presented. End-user organizations and real estate companies form the subjects of the enquiry. The results show that the depth of involvement of the end-user organization varies widely and, with it, the use of bridging roles and activities. To identify bridging strategies that can foster productive knowledge exchange in inter-organizational collaboration, it is necessary to understand contextual aspects of end-users' needs to ensure the availability of sufficient competence within, and time for, the project team to perform its duties.

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    File URL: http://www.tandfonline.com/doi/abs/10.1080/01446193.2011.563786
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    Bibliographic Info

    Article provided by Taylor & Francis Journals in its journal Construction Management and Economics.

    Volume (Year): 29 (2011)
    Issue (Month): 5 ()
    Pages: 495-506

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    Handle: RePEc:taf:conmgt:v:29:y:2011:i:5:p:495-506

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    Web page: http://www.tandfonline.com/RCME20

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    Related research

    Keywords: Organizational boundaries; communication; bridging strategies; end-users; projects;

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